Appikon ‑ Back In Stock

We added Back-in-stock to our store a couple of months ago and it was working really well until a bug appeared which affected the activation of the 'notify me' button which appears on top of the 'buy now' button when an item is out of stock. Luckily when this started to happen we had a fresh restock of inventory so we could live without it for a period of time, but just in the last couple of days 09/04/2020, our stock levels have started to get low and we needed it back asap. Getting in touch with the customer service was really easy and they responded to my messages very quickly. The only criticism I would make of the experience was the turnaround time for the bug fix. I am not sure of the complexity of the work but it took the guts of 2 weeks to sort, which would have been a disaster if our best sellers ran out of stock during that period. Good news is the problem has been solved just in time. Kruttika, in particular, was great and persisted with the investigation and eventually got things working as normal. One thing I really like about the app is how it mimics the appearance of your theme and matches, font size, colour, button shape etc. A lot of apps don't and look like a wart on the theme. We have a modern Shopify theme called Streamline and it looks like its part of the original design. Finally, I wish that some of the features from the premium were accessible in the cheaper packages because we can't justify $50 dollars a month to edit the email template or for the FB pixel. Overall, really happy the app and I would recommend if you're looking for back-in-stock customer notification app and worth the $14.99 a month.

Easy integration and works really well, Zia is great to work with, the appearance on the front of the site is good as well

Excellent customer service. Very helpful and love that you don’t have to code to use the product. Great looking emails. Love the customization. Currently on the free plan but plan on upgrading!

Am still working through the setup of this app, but my experience so far has been 5 star. I have been chatting with Abuzar who has been excellent in helping me get up and running.

This app has been amazing for our company! We are able to have people sign up for an item that we are in the process of making, or an item that is out of stock. Once the item arrives, we generate a lot of sales from this app! Customer service is excellent; they are very quick to get back to you and help with any issues or questions. Would highly recommend this app.

We enjoy using this app so far. However, we would love to see more data or insights available on the dashboard in the future.

I reached out about changing the appearance of my button and received a response in less than 5 minutes! These guys are prompt and super helpful. I've only had the app for a little while, but I anticipate that it will work smoothly. I am definitely planning on upgrading to their Annual Plan once/if I pass 20 notifications. Thank you Appikon team!

Hasti was amaaaazing! We had some confusion setting it up but she helped us in the chat immediately.

It is good app making more sales by sending customers auto notification for back in stock alert. Keep it up..

Great app, great support! i appreciate the customer service. it was really fast and person was courteous.