Appikon ‑ Back In Stock

Works well and customer support is helpful and usually responds very quickly. 100 characters required, but I have nothing else to add.

Easy to install and to use. The team is very helpful and quick whenever you have questions or there's any problem that needs to be fixed.

日本語対応はしてますが、アプリ内がすべて英語なので得意でない方は理解するまで少し時間がかかるかも。
チャットでのサポートは英語ですがとても親切でわかりやすいです。
アプリ自体の機能としは十分に良いものかと。

The customer service so far is great! I was able to get a custom theme integration in minutes. The rep was also able to answer some questions I have and provide a video. I am only rating it 4 stars because I haven't had it on my store for long.

This app works as intended. Great service from them helping us setting up the app. We are now able to capture emails from those interested in out of stock products.

Quick to respond! Not sure what happened with their app but the messaging hadn't been showing up on my product pages for sold out items. This was disappointing since I had been sending my customers to sign up for the notification, only to find out it wasn't functioning. Once I reached out they fixed it.

Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications).
It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.

Didn't like it at first because the interface is a bit confusing but once you get used to it, it's great and easy to use. Can do everything you need with the options available and fully-customizable. Support team are great!

Game changer! Thank you for this great product - and awesome support! Gives off notifications and I was able to install it easily

Customer service is phenomenal. Issue was handled within 2 minutes. I would definitely suggest using this app.