Appikon ‑ Back In Stock , 리뷰 1,945개

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2021년 1월 28일

Good app, gives us more insight in what products are popular, when out of stock. Easy to install and easy to use.

Danish Design
네덜란드
앱 사용 기간 7개월
2021년 9월 22일

I have integrated it into the site, havent used it yet as site is not live. Support was very helpful and integrates well with shopify

Muscle Flex
오스트레일리아
앱 사용 기간 7개월
2020년 4월 9일에 편집됨

I am adding more stars as after inital review I was contacted immediately and issue was solved in most professional matter by Rishabh. Now just waiting for the feature of removing the button after successfully sending email and I can put 5 stars.

I actually like the app, but I am having a problem with pop up not fitting to my screen and therefore cannot see the link to close the popup link under the button. I have contacted the support via chat but reply has been "works for us with same resolution and browser". That is awesome news for you, but what if one of my clients sees it the way I do. They will get VERY frustrated as they cannot close the pop up and see if their email was successfully sent. So 2 stars for support!

Elly Naturals
폴란드
앱 사용 기간 5개월
답글 Appikon Software Pvt Ltd개 2020년 4월 9일

Hi Tytti,

Thanks for your review. I am really sorry your support experience was not good. "Works for me" is not a solution and we will pass on this feedback to our support team. I will personally help you with your support request.

-RT

2023년 5월 30일

Great customer service - they immediately helped with plugging in the "notify me when back" button under 5 mins of downloading the application.

Chateau Amsterdam
네덜란드
앱 사용 기간 5개월
답글 Appikon Software Pvt Ltd개 2023년 5월 31일

Thank you for your review! We are happy that you experienced great customer service from our team. We appreciate your feedback and support.

2022년 3월 4일

I had an issue with upgrading my subscription but the team there helped me right away and I'm back up and running. Great app.

Woolly Blues
미국
앱 사용 기간 4개월
2021년 11월 1일

A little confusing at first but great customer service and my question was quickly answered and they fixed my problem in minutes.

Oak & Stone
캐나다
앱 사용 기간 3개월
2020년 12월 9일

This app is really useful for my prelaunch products to gather information on what products and variants customers are interested in. Their customer support is fantastic! The only complaint is that a lot of features and customization are not available until you get the enterprise/premium plan.

Otelier
미국
앱 사용 기간 3개월
2022년 6월 9일

Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications).
It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.

Ryzon
독일
앱 사용 기간 3개월
2021년 4월 20일

Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.

Bello Swim
미국
앱 사용 기간 2개월
2021년 10월 4일

The app is great and their assistance is instant which is critical for new users like me. Highly recommended!

Amegon Project
미국
앱 사용 기간 2개월