리뷰 (1,952)

전체 평점
4.8
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 11월 29일

Amazing when it works, awful when it doesn't. Reached out to support to ask them to fix my restock notifications not rolling out and only had one response from them over the course of a week. They didn't fix the issue for a week and barely communicated with me. Previous to this I wouldn't have faulted the app but the lack of customer support really disappointed me. I know things go wrong ...

The Quirky Cup Collective
오스트레일리아
앱 사용 기간 대략 5년
2023년 5월 18일에 편집됨

Works well and customer support is helpful and usually responds very quickly.

**UPDATE** Unfortunately, we had to switch to a different app. The notify button kept randomly disappearing from our pages. After several attempts to fix the issue, support said the app doesn't work with GEMpages landing page builder. Not sure why the two would affect each other, since BackinStock functions on the ...

Mount Mansfield Maple Products
미국
앱 사용 기간 거의 3년
2022년 12월 13일

I will go back to this rating when the delay in notifications is fixed. Other than that amazing Customer Service. Can't wait to try the app out.

Coastal Femme
미국
앱 사용 기간 1년 초과
2021년 8월 4일

The app has some limitations. If the product is in stock at any location, even a non-shipping one, the email collection button will not appear. Great customer service though.

The Spice House
미국
앱 사용 기간 대략 1년
2021년 3월 22일

I am kind of satisfied with this app. You can install it within hours. It is relatively easy to setup. However, I am a bit disapponted how they can support you in some more advanced HTML coding. We want to make sure our back-in-stock e-mails look similar to our other e-mails. We have provided Appikon with some standard HTML code from the e-mails we are sending from Shopify (which look good in all ...

POM Amsterdam - NL
네덜란드
앱 사용 기간 11개월
2020년 7월 30일

Overall this app is pretty good. I like the functionality of the sign-up form and how easy it was to customize it and add it to my Shopify site. The customer-facing signup form seems to be working great, but there are some problems with back-end usability for the shop owner. For instance, on the "Products" page, I can't tell what is happening when I click the "Send Notifications" button. Is the ...

Hemptons Retro Threads
미국
앱 사용 기간 5개월
답글 Appikon Software Pvt Ltd개 2020년 7월 30일

Thanks for your feedback. Our customer support team will reach out to you and will help you figure things out. I apologize for the inconvenience.

2021년 4월 23일에 편집됨

This app is good, you can customize it according to your brand, and customer service is available any time you need them, they are online, ready to help! What we're particularly happy about is that they value their customers. Not all app developers are like them, and they're available 24/7. Not all customer support of the apps operate like this. Normally, we struggle a lot because after 5pm CET, ...

Peaches&Crème K-Beauty and Skincare
몰타
앱 사용 기간 7일
2022년 4월 26일

Does not currently work w/ Klaviyo. I messaged support & gave access to my account and they couldn't fix it in the trial period so I cancelled. Only being able to communicate about issues via chat is very inconvenient, a ticket system is easier to navigate. From day 1 of installation agents are constantly asking for reviews when I would chat w/ a question. This gets annoying very quickly.

Great Garden Plants
미국
앱 사용 기간 7일
2023년 8월 10일

People who registered their interest are not automatically synch with the Shopify contact list. I've asked a few questions to their CS team but they're not helpful.

Kit Blake
영국
앱 사용 기간 1일
답글 Appikon Software Pvt Ltd개 2023년 8월 17일

Thank you for the review and we apologize for the syncing issues. If you can, please contact our support team one more time and one of our other support members can help.

2020년 10월 21일

The app shows good potential, but doesn't appear to have been implemented as well as it could have been. I duplicated my theme before starting but it installed on to both rather than just the live. Customisation of the look of the app is quite limited with the basic version, though does appear to be possible if you move to the premium version, but that comes with a premium price. My main concern ...

Kitronik Ltd
영국
앱 사용 기간 대략 3시간
답글 Appikon Software Pvt Ltd개 2020년 10월 21일

Thanks for providing feedback. I apologize for the concerns you have with the app. Our support team will work with you to resolve those issues and make the app work perfectly ...