Appikon ‑ Back In Stock

I am adding more stars as after inital review I was contacted immediately and issue was solved in most professional matter by Rishabh. Now just waiting for the feature of removing the button after successfully sending email and I can put 5 stars.

I actually like the app, but I am having a problem with pop up not fitting to my screen and therefore cannot see the link to close the popup link under the button. I have contacted the support via chat but reply has been "works for us with same resolution and browser". That is awesome news for you, but what if one of my clients sees it the way I do. They will get VERY frustrated as they cannot close the pop up and see if their email was successfully sent. So 2 stars for support!

Great customer service - they immediately helped with plugging in the "notify me when back" button under 5 mins of downloading the application.

I had an issue with upgrading my subscription but the team there helped me right away and I'm back up and running. Great app.

A little confusing at first but great customer service and my question was quickly answered and they fixed my problem in minutes.

This app is really useful for my prelaunch products to gather information on what products and variants customers are interested in. Their customer support is fantastic! The only complaint is that a lot of features and customization are not available until you get the enterprise/premium plan.

Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications).
It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.

Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.

The app is great and their assistance is instant which is critical for new users like me. Highly recommended!

App works well, fairly priced, good customer service. I don't find it to be the most aesthetically beautiful app (from a customer's perspective) but considering the cost it's very worth it. We've already made a few sales since installing it, and it reduces a large amount of admin work for us

This app works as intended. Great service from them helping us setting up the app. We are now able to capture emails from those interested in out of stock products.