Appikon ‑ Back In Stock

The back in stock is a game changer. It has helped lift our revenue while not having to consistently keep track of who is signing up for back in stock items.

Update 2: Customer support is now completely ignoring the messages and unwilling to look into what caused our issues. This has made me look for another app. It is pretty good while it works but when it doesn't, good luck.

Update 1: App randomly stopped working for one month (not showing the sign up for restock button). We were not notified, hadn't made any changes to theme for months. We contacted support, and while the issue was resolved shortly, they are unwilling to investigate what caused this issue nor they are willing to give us 1 free month for which the app did not work as a compensation. Overall communication with support has been very subpar and disappointing.

ORIGINAL: One of the first apps I recommend to anyone with new Shopify store as it always pays for itself. The integration was perfect for our theme and it just works, looks great and offers also Facebook restock notifications which is awesome. The interface could a bit more simpler ar places but since it's an app that just does it's job in the background, it works amazingly.

Worked perfectly for years - then out of the blue stopped sending notifications - I shudder to think about how much revenue we have lost due to this. Support was USELESS in assisting with anything. Switched to another App.

Love this app! We have generated a lot of sales from using it. Their dev team has always been super helpful when needed.

The application itself is very useful. We have been using this service for several years with minimal issues. Robust service. However, the only way to contact support is through a chat function: No contact details available to engage via email. This can be frustrating.

The support is off the chain. Helpful. Amazing. I would use this app off of the credibility of that alone. They helped me a TON!

TERRIBLE EXPERIENCE - DO NOT RECOMMEND. This app malfunctions constantly. During two key product launches for my ecom site, this app malfunctioned, negatively impacted on my launch and causeING myself and my team immense stress. On launch night 1, the automated "notification" button stopped working, when we added products for the launch into stock. So at launch time, the wait list that we had built up and promoted for weeks to be notified and launch and get early access, was not notified. After trying to figure this out for 30 mins, I eventually had to give up and manually export the wait list data to separate SMS and EDM platforms and contact these wait list people individually myself. Because of this, I lost faith in keeping the "automate notifications" button ticked on the app, so I turned it off, prepared to manually play out the same process for future launches. Come to launch 2, this time, the app would not allow me to export ANY data. The "export CSV" function was not working. So not only could I not automatically notify the wait list, I now also couldn't manually notify the wait list. Both times, customer service told me they would "pass this on to the developer" as priority, I got no timeline, no urgency, and never any response or resolution. Thank god I didn't wait around for their help team to fix the problems on these launch nights - because they never did. I had to download a Google chrome plug in and manually scrape MY data off the app. Terrible functionality. Terrible service. Unreliable. Incredibly frustrating for businesses who rely on wait lists and spend a lot of time and money into building this lists, only for this app to ruin your entire marketing and launch strategy, not once, but twice. I have now deleted the app as my business and livelihood rely on a wait list strategy.

I've been really pleased with this app as it has functionality that is needed for our fulfillment. Integrates well with our other platforms and they are quick to make adjustments when needed.

Back in Stock has become a game-changer for my online store. It's the ultimate solution for capitalizing on customer interest in our hottest products, even when they're temporarily out of stock.

Here's why I love it:

Boosts Sales & Reduces Missed Opportunities: Since implementing Back in Stock, we've seen a noticeable increase in sales of our best-sellers. Customers can now sign up for notifications, ensuring they're alerted the moment a coveted item hits the shelves again. This eliminates the frustration of checking back constantly and missing out.

Seamless Integration & Customization: Adding the "Notify Me" button to our product pages was a breeze. The Back in Stock customer service was fantastic! They offered a helping hand with chat support, ensuring the button perfectly matched our website's design and feel.

Going the Extra Mile: Their support team didn't just stop there. They also provided valuable suggestions on maximizing the app's effectiveness within our store. This personalized touch speaks volumes about their commitment to customer success.

Overall, Back in Stock is a must-have app for any online business looking to streamline sales and keep customers engaged. It's a win-win for both us and our customers!

We updated our product line and switched our products over to new SKUs as we released the new/improved products. Satendra from the support chat was so helpful in migrating our lists from the old to new SKUs. They took care of everything for us, saving so much time and making it super easy. We're really excited for our customers to be notified when the new products are in!