Appikon ‑ Back In Stock

The application itself is very useful. We have been using this service for several years with minimal issues. Robust service. However, the only way to contact support is through a chat function: No contact details available to engage via email. This can be frustrating.

Very good installation support due to my theme not being fully supported. I logged a ticket on Saturday not expecting a reply until Monday, and Satendra picked it up and resolved my issues promptly. Great service and the product looks like it does exactly what I need!

I've also since install logged a support ticket to fix a compatibility issue with my theme, and this was also picked up and fixed within the hour.

This app does exactly what it says it does without a lot of extra frills and confusion. The chat support is very helpful when we need customizations and assistance.

I've been really pleased with this app as it has functionality that is needed for our fulfillment. Integrates well with our other platforms and they are quick to make adjustments when needed.

I really like the app and the insight that it offers. We know which of our sold our products are the most sought after and we can make inventory decisions based on that. The support team is also responsive and helpful.

Customer Service doesn't do anything at all - The app says emails were sent out, but absolutely nothing was delivered to my customers. Literally look elsewhere for back-in-stock notifications - if anything goes wrong, it won't get fixed.

I just installed it and am still testing it. Zia at tech support was very quick and solved the minor issues with customization.
I wish this app had an easier way to pick and choose which product pages the back-in-stock button works with. In my case, I just need it to work with just a couple of pages, NOT all of the items that have 0 stock.

This app helps us to not lose customers when products sell out. Customer service is prompt in helping with any questions we have, including helping with a custom theme.

Have been using this app for a couple years now and it has been performing great! Especially in the holidays. Also I had some issues with integrating the app to our new updated theme and Abuzar was able to hep me within minutes! Great customer service as well.

Thanks Guys!

Update 2: Customer support is now completely ignoring the messages and unwilling to look into what caused our issues. This has made me look for another app. It is pretty good while it works but when it doesn't, good luck.

Update 1: App randomly stopped working for one month (not showing the sign up for restock button). We were not notified, hadn't made any changes to theme for months. We contacted support, and while the issue was resolved shortly, they are unwilling to investigate what caused this issue nor they are willing to give us 1 free month for which the app did not work as a compensation. Overall communication with support has been very subpar and disappointing.

ORIGINAL: One of the first apps I recommend to anyone with new Shopify store as it always pays for itself. The integration was perfect for our theme and it just works, looks great and offers also Facebook restock notifications which is awesome. The interface could a bit more simpler ar places but since it's an app that just does it's job in the background, it works amazingly.