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WORST customer service ever. Waiting for a simple answer for weeks. Always sending message to get as feedback they while come back to me whitin the next 24 or 48 hours. There is no problem to not be able to answer a question/fix a feature but just say it, it will avoid everyone to loose time.
Shikha's customer service was outstanding! Thank you so much for your prompt help!
Fantastic app. Does exactly as it says on the tin - has completely revitalised our inventory management, while helping drive sales through managed scarcity to stimulate demand of our products. Also, the support is totally on point. Thanks for your help!
Super App. Schneller und guter Support. Die App arbeitet zuverlässig. Ich wünschte mir nur mehr Custom Einstellungsmöglichkeiten im Design.
Completely agree with the 1 star review below. The app was good until an issue occurred - it wasn't sending out the restock SMS notifications to our customers, which is causing a big loss in sales for us. We've tried to reach out to support twice, 1 guy literally just stopped replying, so we reached out to another guy but he also doesn't seem helpful. Until now we're still unable to send the SMS notifications, and it seems no one is going to fix this issue.
Great support and generally a good app but fails for us because it's not possible to set up back in stock alerts that append the brand or vendor name before the product title. I have logged as a new feature request.
SO far so good, excellent customer service and getting lots of forms filled out. We were looking for something like this for a while and this one was easy to configure.
Looked into a bunch of back in stock apps and this one came out on top. Have added this to two of our stores and the setup was a breeze. As soon as had put it up the notify requests started rolling in. Have added stock levels back in and can see customers flowing back through for purchase. Had some theme alignment issues with the widget on one of the stores and this was sorted out easily and quickly. Great customer support. Recommend.
The App serves its purpose. Easy to customize, use, and keep track of all the back-in-stock notification. Highly recommended not just because of the functionality of the app but also due to professional support and assistance being provided whenever required. Added bonus: flexible pricing to accommodate your needs.
If you have a lot of products that you are constantly losing sale on because it is out of stock, You need this app.
This app has been great to use so far. There are so many features giving the customers different options to receive a back-in-stock notification with Facebook, email, or SMS. They give you a lot of control over the appearance of the button and the pop-up itself and where it is on the site. I do also like the weekly emails that you get letting you know how much you have made from it. Great product, I would recommend.