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I use this app so everyone can know at any moment when a product is back in stock again.
I love they can both receive e-mails and SMS.
It works well and support team is nice.
Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications).
It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.
needed some help and got instant assistance. support on live chat sorted the issue for me also. thank you
Had trouble with setup, they quickly helped me get it working correctly. Simple app does exactly what I needed it to do.
I am just starting to use this app. I had some questions and the customer service was fast and helpful with answering my questions. We had multiple people already sign up to be notified, and will update the review when the products go active. Update: The app has been very helpful and brought in sales. Our customers are able to know asap when a sought after product is back in stock or available to pre-order. We recently moved themes, and the customer service was very helpful in the update.
Great app for restock notices. Love the free option. Only criticism is that I wish there was a plan between the 10-300 ranges.
This is an excellent app. I got it integrated on 4 stores in about an hour with all preferences and settings updated to get the right look. Their support is the fastest I have come across, it is almost instant. They are always there to make changes and updates if you need and were really helpful getting everything just right. The app functions really well. I like the way it looks and works, it gives a pro edge to my sites and I think helps convert more customers to signing up to out of stocks. It has nice reporting and analytics. Recommend to anyone wanting a back in stock feature that takes it to the next level.
I haven't used the app long but the support team did all the work. Super easy to integrate and use thus far.
easy to add, well-organized team, very helpful, clear panel, nice features - works perfectly. Highly recommend
Great app with fast service when your needing a little extra help setting up! amazing work with such nice staff