Appikon ‑ Back In Stock

This app worked for a while but recently stopped working. Our texts do NOT get sent during restocks. Customer support chat says that it will be about less than 3 minutes to get a response. Hours go by then they will message you in the middle of the night and not resolve the issue. This is the second business day I have requested help and still have not gotten help. Multiple times now they have read my message and just not answered. It’s unbelievable how horrible the customer service is. It’s gone downhill lately so the older positive reviews I would have agreed with at the time but now, don’t waste your time. It will really impact your business when you plan restock dates and times for customers to get orders and then they just don’t help you for multiple days.

So far so good with the Back in Stock app, easy to use, good customer service. Easy to select what items I'd like to have the app on and off.

Really useful app resulting in more sales and less customer service emails. Support was quick and helpful.

Great app and amazing customer service! Very responsive and effective. I like the features and the interface, very neat.

Great customer support. The support theam was very fast in solving our questions and helping us get the App working.

Back in Stock Restock Alerts integrates seamlessly, is easy to use and the customer support is excellent.

We use this app on our store to help us notify our customers on news and restocked items either by mail or text. We really like how it boosts our sales without having to market it on Social media och newsletters as much, especially on our coming soon items where our customers are able to sign up for upcoming news and get notified before everyone else. It would be nice if the customers also got a confirmation email when signing up like "Subscription confirmation for waiting list". In the product report we want to be able to export CSV files of only 1 product at a time as well. For example on a specific jacket to see total order amount of that jacket and total ordered sizes and notifications of that jacket because right now we are only able to export a total list of all products. Would be great if we also could export a specific collection for example all products tagged with FW21 (fall/winter21).

Thanks to this app, my restocked items flew off the shelves! Customers love it, and sales went crazy in no time! Highly recommended!

We have only recently started using this solution but so far we are very happy with it. The support has been next level excellent and we need more companies who are there for their customers like this team.

Great way to know what is still in demand. I needed assistance getting configured and Satendra quickly helped me and offered changes I didn't know to ask for.