Appikon ‑ Back In Stock , 1,958 条评论

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2022年3月7日

The support team is always incredibly responsive and the level of colour customisation is great for your brand. Depending on your theme, you may need their help to get it installed/working perfectly so keep that in mind with install time.

The Better Packaging Co
新西兰
8个月 人在使用应用
2022年11月7日

日本語対応はしてますが、アプリ内がすべて英語なので得意でない方は理解するまで少し時間がかかるかも。
チャットでのサポートは英語ですがとても親切でわかりやすいです。
アプリ自体の機能としは十分に良いものかと。

クローム・インダストリーズジャパン 公式オンラインストア
日本
7个月 人在使用应用
2021年1月28日

Good app, gives us more insight in what products are popular, when out of stock. Easy to install and easy to use.

Danish Design
荷兰
7个月 人在使用应用
2021年9月22日

I have integrated it into the site, havent used it yet as site is not live. Support was very helpful and integrates well with shopify

Muscle Flex
澳大利亚
7个月 人在使用应用
编辑时间:2020年4月9日

I am adding more stars as after inital review I was contacted immediately and issue was solved in most professional matter by Rishabh. Now just waiting for the feature of removing the button after successfully sending email and I can put 5 stars.

I actually like the app, but I am having a problem with pop up not fitting to my screen and therefore cannot see the link to close the popup link under the button. I have contacted the support via chat but reply has been "works for us with same resolution and browser". That is awesome news for you, but what if one of my clients sees it the way I do. They will get VERY frustrated as they cannot close the pop up and see if their email was successfully sent. So 2 stars for support!

Elly Naturals
波兰
5个月 人在使用应用
Appikon Software Pvt Ltd已回复 2020年4月9日

Hi Tytti,

Thanks for your review. I am really sorry your support experience was not good. "Works for me" is not a solution and we will pass on this feedback to our support team. I will personally help you with your support request.

-RT

2022年3月4日

I had an issue with upgrading my subscription but the team there helped me right away and I'm back up and running. Great app.

Woolly Blues
美国
4个月 人在使用应用
2021年11月1日

A little confusing at first but great customer service and my question was quickly answered and they fixed my problem in minutes.

Oak & Stone
加拿大
3个月 人在使用应用
2020年12月9日

This app is really useful for my prelaunch products to gather information on what products and variants customers are interested in. Their customer support is fantastic! The only complaint is that a lot of features and customization are not available until you get the enterprise/premium plan.

Otelier
美国
3个月 人在使用应用
2022年6月9日

Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications).
It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.

Ryzon
德国
3个月 人在使用应用
2021年4月20日

Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.

Bello Swim
美国
2个月 人在使用应用