Reviews (1,476)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available, boosting revenue and customer engagement. It features waitlist capabilities, custom theme integration, and Facebook alerts. Merchants appreciate the easy setup and responsive support that efficiently resolves issues. Long-term users praise its intuitive and straightforward design, making it essential for managing inventory and optimizing stock levels.

May 20, 2025

We updated our product line and switched our products over to new SKUs as we released the new/improved products. Satendra from the support chat was so helpful in migrating our lists from the old to new SKUs. They took care of everything for us, saving so much time and making it super easy. We're really excited for our customers to be notified when the new products are in!

Morphogen Nutrition
United States
Over 3 years using the app
May 8, 2025

Amazing customer service! They integrated everything for me I was struggling with within minutes.

SHOPCCLUXURY
Canada
Almost 4 years using the app
March 6, 2025

The back in stock is a game changer. It has helped lift our revenue while not having to consistently keep track of who is signing up for back in stock items.

Be A Good Person
United States
Over 4 years using the app
April 3, 2025

Great app and quick support! I have been a customer for about 4 years and I love working with them.

Peachy Athletic
United States
About 4 years using the app
January 2, 2025

DO NOT USE THIS BACK IN STOCK APP. Use any of the other million back in stock apps out there.

This one misfires for us all the time, sending out "In Stock" notifications when none are actually in stock.

This sends hundreds of emails/sms out, just for people to see it's still out of stock. Which means I lose all those potential sales.

CHOOSE LITERALLY ANY OTHER APP.

Indie Ridge
United States
Over 2 years using the app
February 7, 2025

Our app had a glitch, and Satendra was quick and prompt to fix it! Good customer service, and a good app. Thank you :)

Scoria Canada
Canada
Almost 5 years using the app
August 21, 2024

Best customer service and support. Theme integration was broken because I updated my theme version to the latest version. Chat with them via dashboard and it was solved within minutes without me doing anything :) Keep doing a good job

askalabel
Indonesia
Almost 5 years using the app
September 27, 2024

We genuinely find this app amazing. Unfortunately we have supply issues with some of our most popular products so allowing people to join a waitlist is indispensable.

It works really, really well. Information on signups is easily accessible. The setup is straightforward. The customer service is super fast.

The one feature I didn't realise it had, but now do and have activated it is that if you get say 100 units of a product back in stock, you can email the first 100 signups for that specific variant (or all variants) rather than all signups and risk annoying those that don't get to buy in time.

It really is a great feature to add to your site, gives you huge sales bumps, keeps your fans happy and generates a bit of hype too (though we are not striving to be a big-drop business)

Highly recommend if you ever run out of stock.

Oui Chef
Ireland
4 months using the app
February 4, 2025

Abuzar was very quick to respond and resolve our button issue. Very happy with the support I received.

Thistle Farms
United States
About 1 year using the app
September 9, 2024

TERRIBLE EXPERIENCE - DO NOT RECOMMEND. This app malfunctions constantly. During two key product launches for my ecom site, this app malfunctioned, negatively impacted on my launch and causeING myself and my team immense stress. On launch night 1, the automated "notification" button stopped working, when we added products for the launch into stock. So at launch time, the wait list that we had built up and promoted for weeks to be notified and launch and get early access, was not notified. After trying to figure this out for 30 mins, I eventually had to give up and manually export the wait list data to separate SMS and EDM platforms and contact these wait list people individually myself. Because of this, I lost faith in keeping the "automate notifications" button ticked on the app, so I turned it off, prepared to manually play out the same process for future launches. Come to launch 2, this time, the app would not allow me to export ANY data. The "export CSV" function was not working. So not only could I not automatically notify the wait list, I now also couldn't manually notify the wait list. Both times, customer service told me they would "pass this on to the developer" as priority, I got no timeline, no urgency, and never any response or resolution. Thank god I didn't wait around for their help team to fix the problems on these launch nights - because they never did. I had to download a Google chrome plug in and manually scrape MY data off the app. Terrible functionality. Terrible service. Unreliable. Incredibly frustrating for businesses who rely on wait lists and spend a lot of time and money into building this lists, only for this app to ruin your entire marketing and launch strategy, not once, but twice. I have now deleted the app as my business and livelihood rely on a wait list strategy.

Prene
Australia
Almost 4 years using the app