Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to notify customers about restocked items, aiding in sales recovery. It integrates well with Shopify, offers customization, and is known for its reliable performance and user-friendly interface. The support team is praised for their excellent customer service and quick issue resolution. Merchants also value additional features like Facebook restock notifications and customer interest analytics. It's seen as a beneficial tool for increasing revenue, particularly for stores with frequently restocked limited SKUs.

February 17, 2021

The support team behind this app is incredibly responsive. My issue was solved within 15 minutes - great job!

Naked Asian Grocer
Australia
6 days using the app
March 26, 2021

great customer support - replied and helped immediately. wanted to set preferred country of phone numbers for SMS/MMS and this was done for me and then they showed me how to do it next time. thanks Joe

Vape Direct
United Kingdom
6 days using the app
September 23, 2020

From all the Back in Stock app tested, this one is by far the most complete by all the options offered. Support was very kind and fast to help for the installation. A big Thumbs up !

n°74 Archives E-shop
Spain
6 days using the app
Edited January 19, 2021

Really nice support, quick answers nothing to complain.
We fixed a small problem really fast. I really recommend this app!

Viktilabs
Germany
6 days using the app
September 14, 2020

So far so good! Have only had the app a couple of weeks but it integrated automatically, seems really easy to use, and the support have been super helpful for a question I had. 5 stars!

The Scaff Shop
United Kingdom
6 days using the app
June 6, 2022

Over the top customer service! Not only Sourabh fixed the glitch we were experiencing but looked into an area where we never noticed and offered help! *He changed the default country code for SMS notifications from USA to Hong Kong. Your app is the best solution for people like us who doesn't have the time and knowledge to fix IT issues. Thank you so much!

FoodCraft Online Store
Hong Kong SAR
6 days using the app
October 19, 2020

This is a really useful app with exceptional support. We have a lot of sizes that are sold out and have been loosing sales due to stock outs and having to manually notify customers when things are back in stock but only if they contacted us in the first place. The free version of this is great to allow you to test everything and the design is fully integrated with our custom built shopify theme without having pay for any additional coding. Really pleased we have added this. It's easy to customise and set up too and is definitely closing sales that would otherwise be lost. Thanks!

Cheshire & Wain
United Kingdom
6 days using the app
April 11, 2022

This app is very straightforward and simple to use, customize, and stay on top of. No gotchas! Easy to export your contacts to combine with other lists as needed. Highly recommend!

Cay Skin
United States
6 days using the app
October 12, 2022

Customer Support was great, we downloaded the app and had notifications integrated with our custom theme and set up within minutes!

For Bare Feet
United States
6 days using the app
March 27, 2021

I used this app to give my customers a chance to be notified of new arrivals. Great customer service

Divas n Gems Jewelry By Nicole
United States
6 days using the app