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Amy Rich was incredibly helpful in helping us make use of the app's features to protect against bots and plan for future scenarios. The additional support and ability to answer our long list of questions and educate our team has been invaluable.
So far so good. I was over-run with Chinese Bots traffic and this app successfully blocked them all.
My favorite app. I got it because I kept getting those emails from suspicious senders that promise to improve my site. Once I began blocking certain countries out I stopped getting those emails. I feel like what also helped was the ability to prevent certain bot crawlers from access as well. No issues anymore!
I usually do not quickly write a review, first want to use it for a wile, but after first trying an other app (which did not work very well when i tested it using VPN for different countries I had blocked) I moved on and tried this one. It worked straight away. Blocking many countries was very easy: tick them you want and block them all, no need to set up a rule per country like the other app. Support response to any questions was really fast. and very detailed so that gave me the confidence to start using this ap
I wrote (1,5 weeks ago) but nobody answered till now...
We’re sorry, but we truly did not receive any message from you. We have carefully checked all of our channels — including in-app messages, our email inbox, and even the spam folder — and we were unable to find any message from you.
We are always more than willing to help resolve any issues. Over the past 4 years, we have never missed or ignored a single customer inquiry, and there would be no reason for us to do so. If a message was sent but no reply was received, the most likely reason is that it did not reach us.
Please feel free to send us a message again or email us anytime at support@superboosty.com. As soon as we receive your message, we will respond promptly and do our best to help resolve the issue. In fact, we have already reached out to you with a follow-up message.
Thank you for your understanding and support.
Has helped me put a stop to scam orders and scammers!
Every Shopify store should have this app. Support is exceptional.
The customer service team is incredibly kind and quick to help! They respond fast, take feedback seriously, and always find a solution. It’s my first time leaving a review, but their support really deserves it. Thank you for being so responsive and professional!
Customers can easily get around the "block" feature simply by using an incognito window.
There's no button for support in the app
This App is amazing. I started using it on the 1st of December. It has blocked all the garbage, scrapers, bad bots, it allows countries to be blocked and so forth. It allows all the good bots, google, bing etc.
We can clearly see true session patterns, bounce and conversion rates. If your site is being over run by bots these are the guys to use it is a "MUST HAVE" app. Very easy to install and use. 5 stars all the way. Thank you
