EB: Fraud Filter, Bot Blocker

EasyBan helped me solve the bot traffic issue that Shopify couldn’t handle for months. Amy and David were incredibly patient and professional in guiding me through the firewall setup. Now those annoying bots are finally gone from my store. I’m so happy this long-standing problem is finally resolved. I’ll be sharing EasyBan on social media!

We're getting attacked by checkout bots. Amy and team took a look, and determined/verified this. Because of the way the bot is doing it, their app/solution won't solve it. But they said this and suggested alternative solutions to solve my problem, even though its not them/their service.

Thats great customer service!

This is a great indicator on what their software/service provides and what you can expect from support!

They help me so much and are so nice and explaining everything well to me and respond so fast Amy is very good!

I contacted the app developer with a question and received a very prompt response from Amy, who was exceptionally kind and helpful. I was uncertain about how to use the app and whether it would address my issue, but she explained everything clearly and assisted me in setting it up. I love this app and believe it will be significantly beneficial for me. I highly recommend it to anyone facing difficulties with bots. Thank you for creating such a wonderful app at a great price.

FP

After Using this App for couple of weeks I can say this is the best way to get rid of unwanted customers specially in markets like Pakistan where there a alot of spam customers

Sadly, I am getting lots of fraudulent orders using multiple credit card number attempts. I have FINALLY discovered this wonderful app that can not only stop fraudulent orders, but also BLOCK very beautifully the perpetrators.

This is EXACTLY what the doctor ordered for my perfect solution and very happy I discovered this app!!

GREAT JOB GUYS!!

No response to request for help. Wrote in a name to block, person is still creating an issue. Would think they would want to help resolve an issue.
UPDATE: 6/12 Did respond and are working to help me resolve an issue UPDATE 6/13 - Would recommend now based on their response to helping. Took some time, but they did take care of the customer. Sometimes, that's all we need.

The support is incredible, and they dig into your trouble to the fullest. Lots of control options and it works as advertised. Highly recommended!

Great app! Our Shopify store syncs with our warehouse automatically, so even if we did notice something that seemed suspicious, the warehouse had usually already packed and shipped it. Now the high-risk orders are canceled very quickly, we don't need to worry about auto-ship of high-risk orders anymore.

I recently installed the Easyban-Country blocker. The support staff is amazing (Rich) with their fast responses and detailed solutions. The features blow away my previous app. The app is most definetly user orientated. The price is right, the support is right, the product is right. Do the right thing...look no further...Designer Spandex and MORE.