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Nice and useful app, support team help me a lot, they solve issues in a short time.
The only downside is that the data entered by the customer according to the set fields cannot be exported as intermediary field information. Hopefully, this feature can be developed soon.
So far my experience has been good, easy to use, and I like that it's customizable in order to match with my website theme. I can choose which tab I want to show in the account information.
It was a decent looking customer dashboard and it worked well for the first few days. I was using the free version and was considering switching to the Growth plan, but out of nowhere it stopped working and was back to the original customer dashboard. I contacted support, and they responded same day. They said they'd check the issue and see what they can do. Its been close to two weeks now and I had sent another message a week ago to see if they forgot or something but it seems they disregarded my issue and chosen not to respond. I will be uninstalling this app now and looking for another one with better customer support. While I am not sure how they treat their current customer base, I can say for a new customer like me, its been a displeasing experience, to say the least
Thank you for sharing your feedback and for giving our app a try. We're truly sorry to hear about the difficulties you experienced and for the delay in resolving your issue. We understand how frustrating this must have been, especially when you were considering upgrading to our Growth plan.
Your experience does not reflect the standard of service we strive to provide, and we sincerely apologize for any inconvenience caused. We appreciate you taking the time to let us know about your concerns, as it helps us improve our support and product for all users.
If you’re open to it, we would love another opportunity to address your issue and make things right. Please feel free to reply to this message or reach out directly to our support team, and we’ll prioritize your case.
Thank you again for your feedback, and we wish you all the best in finding a solution that meets your needs.
Best regards
Had some issues, but they were solved thanks to a good customer support. I recommend the App.
Would not recommend. It does NOT pull in all the information from the original shopify dashboard. They want to charge me more money to pull in the information that is already included with the shopify dashboard. Look elsewhere.
UPDATED Review: They did eventually do the correct coding / programming work to get all the information that Shopify pulls in to pull in with their app. They went from wanting to charge me $80, to wanting to "only" charge me $40, to then doing it for free. A little frustrating, but it did happen. Still not happy with how things went down. Still switching to a different app.
Recommend going with someone else. the Thing they say is NOT default in Shopify is. DO NOT USE THIS COMPANY.
Thank you for sharing your feedback! We understand your concern, and we apologize for any confusion.
The feature you were looking for required custom coding work within our app, which is a paid service.
While Shopify does provide this feature by default on orders but not on account pages, our app currently doesn't include it in the same way. However, we were more than willing to accommodate your request and offer this customization for you.
We always strive to provide the best service and are here to assist with any further questions or concerns.
Please feel free to reach out if you need more clarification!
Easy and user friendly to create more options on customer account & profiles. Recommended this app. It fills gap where Shopify default features can not do. Some amazing features with lots of customization options. Absolutely love it.
We recently started using the app, and even though we're still on the free version, it has already made our customer account more professional and structured. We reached out for help with the app integration, and the support team provided effective and quick assistance. So far, we are very satisfied with the service.
Perfect :)
I gave the app a try recently, and even with the free version, it added a noticeable level of professionalism and organization to our customer account. When I reached out for help with the integration, the support team responded quickly and effectively, addressing everything perfectly. Up to now, I’m very pleased with the service!
Sunil R's support is excellent.
The app is very good at keeping my page clean and organized and integrating with other apps to make it easy for customers to use.