Avis (195)

Note globale
4,5
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 13 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
12 juin 2023

Absolutely horrendous customer support; I have tried to reach them since April 2023 to help me troubleshoot (hello@customer.guru). None of my reviews show up on the testimonials page. Not sure if it is a code problem or something else (I've copied/pasted their exact custom code for my store). Originally, individual NPS reviews showed up fine, and after some time they stopped displaying.

Given ...

All Dogz Supply
États-Unis
Plus d'un an d’utilisation de l’application
18 juillet 2020

Great app, helping us to develop better relation with clients. User friendly and easy to configurate.

Barthelemy
Brésil
Plus d'un an d’utilisation de l’application
27 août 2017

Very useful app. :P Highly recommended!

Diagnose Software
Irlande
Plus d'un an d’utilisation de l’application
16 juin 2017

so far working good, and we start getting some feedback from customers.

Sasha Spot
Émirats arabes unis
Plus d'un an d’utilisation de l’application
31 mai 2017

great way to gauge your customers thoughts about your service and evaluate areas in your business that might need attention

Sftf
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 25 octobre 2018

Great App, but expensive, if you would have a plan for $15 for 100 surveys, following a $25 plan for 300 surveys, then you will be the king of NPS for Shopify stores, but we already pay around $400 dlls a month for Freshdesk, Freshchat, Agorapulse, Review Apps, etc etc, and we have online 1 month. Please take in account all our comments.

I hope you can offer a great deal for Shopify customers.

...

Epiq Mexico
Mexique
Plus d'un an d’utilisation de l’application
1 juin 2017

I've just installed the app this morning and no matter that my list of emails is not big, I've got my first promoter already! Easy to install and set.
Thank you

P.D. I would appreciate any comment or suggestion about www.acspshop.com

Beyonce Products Health And Beauty
Thaïlande
Plus d'un an d’utilisation de l’application
21 mars 2018

Great app, it works as predicted.

4senses
Belgique
Plus d'un an d’utilisation de l’application
21 avril 2017

best app for measuring of customer satisfaction, I recommend to try it

Bestafe
Slovaquie
Plus d'un an d’utilisation de l’application
29 septembre 2017

great app
but i dont like this statement:

"There’s something missing from your review:
Your review is too short. Enter a comment that is at least 30 characters
"

Dxfforcnc
Égypte
Environ un an d’utilisation de l’application