Customer.guru Net Promoter NPS

Simple to setup and use. I only have the free version and been using it since February. I have it setup on our website for other current or potential customers to view. We have an international magazine and this survey helps us to get a better understanding of their overall experience with us.

I worked for Apple and I know they and other big companies use surveys to get a better understanding too of customers experience.

So this is a very simple but power app. A must for any company big or small. My only problem is the cost. It's a bit pricey regardless of the size of your company.

Overall the entire app was seamless for installation, setup and integrating onto a page on our website. Thanks to the developers for putting together a great app.

Feel free to check out website for a live example.
https://thehorsebc.world/pages/ratings

Fantastic app, poor support. I've sent multiple emails and I haven't received a response to any of them. How can I pay your subscription if I can't trust I will get the support I need? PS: I posted this review on July 7th, still no replies from you guys. What's going on????

amazing app! gives the owner a good insight of what his customers think about his/hers business/storefront

A nice simplistic design and easy integration into our website, would recommend.

Muito bom, o aplicativo tem me ajuda a entender melhor meu público e com isso criar um relacionamento duradouro.

love it so far, I've had it for about month and have been getting feedback.

I like the simplicity. The only think is missing that the merchant cannot respond directly to the detractor so it is visible.

Works just fine. Surveys are sent out instantly and I usually get them all back. I just wish there was a way to post the reviews on Facebook.

It works well but I wish it was more customizable for how its displayed on my website.

awesome! only suggestion: it'd be nice to sort the dashboard by ratings