Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to collect and integrate customer feedback, providing valuable insights for improvement. Its automated email system and customer segmentation feature are efficient, leading to increased reviews and improved customer relationships. The app's tracking of the Net Promoter Score (NPS) is a valuable tool for understanding customer experiences. Many merchants also commend the quick and friendly customer service.

June 6, 2017

J'aime bien cette application car cela nous permet de voir ce que pense la clientèle de son expérience d'achat.

Wilan Beaute
Canada
2 months using the app
April 4, 2017

Easy to use. All surveys sent out have been completed.

Garden House Vintage Home Decor
United States
2 months using the app
April 10, 2017

Great app! I love how easy it is to collect customer feedback, Definitely recommend.

Kayses1hr
United States
2 months using the app
June 17, 2017

This has been so helpful to get an insight into the thinking of our customers!

Cahnz
New Zealand
About 2 months using the app
August 19, 2020

Excelent app, it lets you be on top of your costumers experience. We use it with the slack integration, which makes it very accesible in terms of data.

Limonada
Chile
About 2 months using the app
February 4, 2018

Really useful app for my business. Thanks Customer Guru!

Aaxma
United States
About 2 months using the app
March 23, 2018

Great Product, just setting it up now. Very user friendly interface, easy to get up and running.

The Electronic Source
United States
About 2 months using the app
February 5, 2017

This app is so easy to use. Awesome app!

Bonjour Luxx
United States
About 1 month using the app
January 29, 2018

Love it!

Thank you,

Cheryl

Elysian Hair Boutique
United States
About 1 month using the app
April 24, 2017

I recommend this app as it is a very simple way to get great feedback from your customers

Skin Virtue Sydney
Australia
About 1 month using the app