Customer.guru Net Promoter NPS , 195 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to collect and integrate customer feedback, providing valuable insights for improvement. Its automated email system and customer segmentation feature are efficient, leading to increased reviews and improved customer relationships. The app's tracking of the Net Promoter Score (NPS) is a valuable tool for understanding customer experiences. Many merchants also commend the quick and friendly customer service.
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This app is extremely powerful and the support is also just amazing. You wont regret this. :-)
The support team responds quickly - great communication
Easy-to-use. Jurag is really helpful!
The survey is available in multiple languages, unfortunately the dashboard isn't.
Very impressed so far. Great integration with our website, instant validation!
Best app to view customer satisfaction for different streams
Love the simplicity of the survey email. Just installed this, but it's awesome they have a free plan. Thanks!
So at first I thought this was just another customer service channel. Turns out it's not about how you get data in, it's about what you can do with the data once it's in the system.
Exellent service and very user friendly!
Amazing and simple tool! Will be a huge help fine tuning our store going forward!