Customer.guru Net Promoter NPS , 194 reviews

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
    155
  • 13% of ratings are 4 stars
    26
  • 4% of ratings are 3 stars
    7
  • 2% of ratings are 2 stars
    3
  • 2% of ratings are 1 stars
    3
Edited April 3, 2017

The survey is available in multiple languages, unfortunately the dashboard isn't.

Arashirts
Czechia
Time spent using app: 19 days
Edited April 3, 2017

This app is extremely powerful and the support is also just amazing. You wont regret this. :-)

Rychlesipy
Czechia
Time spent using app: 20 days
March 15, 2017

Thanks for this awesome app! The cutomized e-mail looks great

Kvetinyshop
Czechia
Time spent using app: 20 days
Edited April 3, 2017

The survey is available in multiple languages, hopefully the dashboard will be available in multiple languages soon, too

Kachnawear
Czechia
Time spent using app: 20 days
Edited March 19, 2017

It's just so simple to setup. Looking forward to see what kind of impact CG has on my site

Vocablr
Czechia
Time spent using app: 20 days
Edited April 2, 2017

Best app to view customer satisfaction for different streams

Thommshirts
Czechia
Time spent using app: 19 days
March 14, 2017

Great app that's easy to set up and super smart in its execution. The automated emails it sends are well designed and easy to use.

Arriveclothing
United States
Time spent using app: 3 months
March 8, 2017

I am a Net Promoter Certified Associate and I must say this is the best product I have found for integrating an NPS program to an E-Commerce store. The support team responds quickly and takes proactive steps to help you get your account ready, and survey distribution couldn't be easier. The data is clearly organized and makes creating specific views of customer segments simple. HIGHLY RECOMMEND!

Black Rock Originals
United States
Time spent using app: Over 2 years
February 13, 2017

Excellent app, excellent customer service, good way to hear the voice from your clients.

Waladog
Mexico
Time spent using app: Over 1 year
February 5, 2017

This app is so easy to use. Awesome app!

Bonjour Luxx
United States
Time spent using app: About 1 month