Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to collect and integrate customer feedback, providing valuable insights for improvement. Its automated email system and customer segmentation feature are efficient, leading to increased reviews and improved customer relationships. The app's tracking of the Net Promoter Score (NPS) is a valuable tool for understanding customer experiences. Many merchants also commend the quick and friendly customer service.

September 19, 2016

Thank you for this great app. We are new and don’t have a lot of customers yet but after one hour of using this app we’ve received 90 awesome reviews and more just just keep coming in. This is a great way to know what your customers think and also reminds them to come back for more. It would be great to have a way post the reviews on the website as well.

Abbey Roast
United States
2 days using the app
Edited August 14, 2020

Easy to configure. Working in less than 5 min. Great app for improving customer experience in our online store.

Casa Moda
Chile
About 22 hours using the app
April 15, 2020

simple and works pretty well. I was looking for a solution that works in Brazil and can be submmited by email.

ORIBA
Brazil
About 21 hours using the app
November 12, 2019

Simple and efficient! It is a great tool to measure customer satisfaction and be create reactive customer service with dissatisfied customers. Also a good way to measure the brand sustainability.

boobam
Greece
About 19 hours using the app
June 26, 2018

Ainda estou finalizando algumas configurações.
Estou com altas expectativas!!

Mary Very
Brazil
About 1 hour using the app