Customer.guru Net Promoter NPS

Customer.guru Net Promoter NPS | Reviews

by Customer.guru

Survey Net Promoter Score, get testimonials & product reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

11 - 20 of 26 reviews

Terracure

We are still very small (under 100 customers). We did get about a 10% feedback rate. What was nice was that when I ran the app I did get responses from my happy customers, which was a nice thing because we got a couple of new reviews for the site. At this point, it's not financially worthwhile to upgrade to the paid version but I would definitely consider it when the site is making enough to justify it! One thing I will say is that I had a technical request and it was resolved relatively quickly. So, thank you, Juraj.

Octhopus

I would like to change the color line in testimonials.

Aplv Boutique

TOP DU TOP SA PERMET DE SAVOIR CES PRODUIT

Tiger Pro

It works well but I wish it was more customizable for how its displayed on my website.

Ekamonline

couldn't able to download customer list

Seven Feet Apart

The app works well - the UX for the customer is nice. Easily customisable. The reporting section is a bit hard to find (hidden in integrations) but lots of flexibility as CSV downloads. Think dashboard should show lifetime NPS as well as rolling 14 days. The monthly charge is expensive though for this kind of app

Tis So Sweet Bakery

Works just fine. Surveys are sent out instantly and I usually get them all back. I just wish there was a way to post the reviews on Facebook.

Odikala

Very good app, an important app to know customer reviews.

Dormitup

awesome! only suggestion: it'd be nice to sort the dashboard by ratings

Dentaljewels

So far, so good! Thanks! I signed up.