Customer.guru Net Promoter NPS , 195 reviews

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
    155
  • 13% of ratings are 4 stars
    26
  • 4% of ratings are 3 stars
    7
  • 2% of ratings are 2 stars
    3
  • 2% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to collect and integrate customer feedback, providing valuable insights for improvement. Its automated email system and customer segmentation feature are efficient, leading to increased reviews and improved customer relationships. The app's tracking of the Net Promoter Score (NPS) is a valuable tool for understanding customer experiences. Many merchants also commend the quick and friendly customer service.

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