Customer.guru Net Promoter NPS

Customer.guru Net Promoter NPS

by Customer.guru

Survey Net Promoter Score, get testimonials & product reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
    (7)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (3)

All reviews

51 - 60 of 154 reviews

Felma The Cow

I've installed the customer guru the moment I've opened the shop. I didn't know it's full potential until about 6 months into our existence. You can get a feedback not only from your online customers but also those that visit your shop in person. On top of that you can add their feedback onto your website following very clear and easy instructions (trust me I'M NOT an IT guru).

The app sends questions to your customers, which you can edit. And if they don't respond they get a reminder (you can set this up as you wish).
When you get the feedback back, you can see who was it from, what they bought which helps in establishing what to change and what you do right.

Customer service excellent and easy.
Highly recommended!!

Cotswold Hipster

Fantastic app for making sure you are doing everything you can to have happy customers. Highly recommend. Cotswoldhipster.com

Marsh Brothers Aviation

Small sample size, but greater insights.

Jobin Shoes

very good. useful for us. nps is a good metric

Arm Brothers Store

Finally i found a Customers review app. Everybody try this app this is a very cool app :)))))))))))

Lockitinproducts

Love the product, will buy again and tell my friends

Bebe2go

great tool to understand the NPS and segment customers based on their response.

Kosnaturals

Awesome app. Would suggest a little bit more customization of the email template for better branding, CSV export of data, and NPS by segment rather than just the graphs.

Www Airroastery Com

It's really helpful to know are your working in the right way or not

Xlr8

so easy to use the responses from clients is great to help improve everything