Felma The Cow
I've installed the customer guru the moment I've opened the shop. I didn't know it's full potential until about 6 months into our existence. You can get a feedback not only from your online customers but also those that visit your shop in person. On top of that you can add their feedback onto your website following very clear and easy instructions (trust me I'M NOT an IT guru).
The app sends questions to your customers, which you can edit. And if they don't respond they get a reminder (you can set this up as you wish).
When you get the feedback back, you can see who was it from, what they bought which helps in establishing what to change and what you do right.
Customer service excellent and easy.
Fantastic app for making sure you are doing everything you can to have happy customers. Highly recommend. Cotswoldhipster.com
Marsh Brothers Aviation
Small sample size, but greater insights.
very good. useful for us. nps is a good metric
Arm Brothers Store
Finally i found a Customers review app. Everybody try this app this is a very cool app :)))))))))))
Love the product, will buy again and tell my friends
great tool to understand the NPS and segment customers based on their response.
Awesome app. Would suggest a little bit more customization of the email template for better branding, CSV export of data, and NPS by segment rather than just the graphs.
Www Airroastery Com
It's really helpful to know are your working in the right way or not
so easy to use the responses from clients is great to help improve everything