Customer.guru Net Promoter NPS , 195 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to collect and integrate customer feedback, providing valuable insights for improvement. Its automated email system and customer segmentation feature are efficient, leading to increased reviews and improved customer relationships. The app's tracking of the Net Promoter Score (NPS) is a valuable tool for understanding customer experiences. Many merchants also commend the quick and friendly customer service.
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We are very happy to know our NPS.Thank you
An excellent summary of insights and a good overall indication of product and service to help continuously improve.
This is an awesome FREE app that allows you to continuously track and monitor customer satisfaction. Set-up is EASY!
It's really helpful to know are your working in the right way or not
Great app for getting testimonials. Easy installation, it's up and running in a few minutes. Then de scores are rolling in. Just excellent. Keep up the good work!
Awesome experience. Works flawlessly and has helped with our customer retention.
Simple to setup and use. I only have the free version and been using it since February. I have it setup on our website for other current or potential customers to view. We have an international magazine and this survey helps us to get a better understanding of their overall experience with us.
I worked for Apple and I know they and other big companies use surveys to get a better understanding too of customers experience.
So this is a very simple but power app. A must for any company big or small. My only problem is the cost. It's a bit pricey regardless of the size of your company.
Overall the entire app was seamless for installation, setup and integrating onto a page on our website. Thanks to the developers for putting together a great app.
Feel free to check out website for a live example.
https://thehorsebc.world/pages/ratings
amazing app! gives the owner a good insight of what his customers think about his/hers business/storefront
A nice simplistic design and easy integration into our website, would recommend.
Muito bom, o aplicativo tem me ajuda a entender melhor meu público e com isso criar um relacionamento duradouro.