Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Free plan available

App highlights

  • Speed tested: no impact to your online store

Reviews

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars

Filter and sort reviews

1 - 10 of 155 reviews

Napier-uk

Location United Kingdom
Time spent using app 7 days

Customer guru NPS gives a good general over view of customer satisfaction. It would be helpful if we were able to follow up on the feedback and ask "why do you feel this way" which would give deeper insight.

Cross Stitch

Location Pakistan
Time spent using app About 1 month

So far it is very easy to use. VM of the website is better ands resulted in a better user interface for us

BossyBeat

Location United States
Time spent using app 10 months

This app was so helpful and useful! It was straight to the point and even had a step by step for how to integrate to Shopify. LOVED IT! Check out my testimonials page on my site www.TheRealBossyApparel.com

the-brands-club

Location Chile
Time spent using app About 3 hours

Very easy to install and to use. It is very usefull to my business. I would totally recommend it to my friends

blanketfort

Location United Kingdom
Time spent using app About 1 month

Since I've started using Customer.guru, the number of reviews received from customers has increased significantly. Love the simple design

LanewayGreens

Location Australia
Time spent using app 8 months

An excellent summary of insights and a good overall indication of product and service to help continuously improve.

Heatable Pillow

Location Australia
Time spent using app 29 days

I really love the customer support! They helped me figure out some tech issues right away! I can only recommend

bamboobrushhh

Location United Kingdom
Time spent using app About 1 month

This app helps me check customer experience and make additional changes based on these data. Very useful for my store. I'd recommend it to everyone, especially the new comers

Whale Whalie

Location Ireland
Time spent using app About 1 month

Useful and simple..does the job. Creating surveys is a fast process. Highly recommend to everyone running an online store

Precious Purse

Location United Kingdom
Time spent using app About 1 month

I've had a good experience with this app. Creating surveys is super easy and fast. Nothing to complain about

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