Diseños de tienda | Optimización de ventas y conversión. | Atención al cliente
Customer.guru NPS

Customer.guru NPS

de Customer.guru

Track satisfaction, Net Promoter Score, and product reviews

4.7 con 5 estrellas(157 reseña)
Plan gratuito disponible
Agregar aplicación

Installation takes 30 seconds

Works out of the box, extremely simple setup.

10x more responses

Our customers receive on average 10x more responses than with conventional surveys

Product reviews & Testimonials

Add product reviews and testimonials to your store.

Conócenos Customer.guru NPS

FEATURED AS A TOP-RATED APP ON SHOPIFY BLOG. USED BY 1000s OF STORES. OPTIMIZED FOR SHOPIFY PLUS.

INSTALLATION TAKES 30 SECONDS.

10x MORE SURVEY RESPONSES THAN A CONVENTIONAL SURVEY

EMBED CUSTOMER TESTIMONIALS AND PRODUCT REVIEWS INTO YOUR STORE

How are your customers satisfied depending on what products they purchased, when they placed their order, what number of orders they made? Track segmented customer satisfaction and understand customer feedback with Customer.guru.

Survey your customers in English, Slovak, German, Italian, Russian, Spanish, French, Czech, Polish, Hungarian, Greek, Hebrew, Croatian or Portuguese.

Works with Shopify POS.

Integrate with Facebook Ads and Google Adwords and display different ads to customers depending on their satisfaction.

Based on a proven customer loyalty metric: Net Promoter Score©

"The results were striking: strong correlation existed between net-promoter figures and a company’s average growth rate." — Frederick Reichheld, Harvard Business Review

Net Promoter Score is a customer loyalty metric introduced by Harvard Business Review in 2003. Since then, NPS has been widely adopted by more than two-thirds of Fortune 1000 companies. The Net Promoter Score is calculated from responses to a simple question: How likely is it that you would recommend our company/product/service to a friend?

Customers who respond with a score of 9 or 10 on a scale from zero to ten are called Promoters, and are considered likely to exhibit value-creating behaviors, such as buying more, remaining customers for longer, and making more positive referrals to potential customers.

Free trial included. Any questions? Let us know at hello@customer.guru.

Se integra con

  • zapier,
  • slack,
  • google analytics,
  • facebook ads,
  • desk,
  • zendesk

Galería multimedia

Soporte

Precio

Ver todas las opciones de precios
Free

Gratis

  • survey up-to 5 users per month

Hobbyist

$50/mes

  • survey up-to 1,000 users per month

Small Business

$150/mes

  • survey up-to 5,000 users per month

Advanced

$250/mes

  • survey up-to 10,000 users per month

  • designed for Shopify PLUS

* Todos los cobros se facturan en USD. Los cargos recurrentes, incluidos los costos mensuales o los cargos basados en el uso, se facturan cada 30 días.

Calificación general
4.7 con 5 estrellas
 Basada en 157 reseñas

  • 5 con 5 estrellas
    81 % de las calificaciones con 5 estrellas
    (127)
  • 4 con 5 estrellas
    13 % de las calificaciones con 4 estrellas
    (21)
  • 3 con 5 estrellas
    3 % de las calificaciones con 3 estrellas
    (5)
  • 2 con 5 estrellas
    1 % de las calificaciones con 2 estrellas
    (2)
  • 1 con 5 estrellas
    1 % de las calificaciones con 1 estrellas
    (2)
Ver todas las 157 reseñas

Reseñas más recientes

AllSource Screening Solutions

Ninguna calificación
4 con 5 estrellas
Publicada
22 de agosto de 2019

Nice way to receive reviews and allows you to have your testimonials posted right on your website. Don't understand the star score, we have all but 2 10/10 ratings but it says 3/5 stars?

Polka Dot Bra

Ninguna calificación
4 con 5 estrellas
Publicada
2 de abril de 2019

I like the simplicity. The only think is missing that the merchant cannot respond directly to the detractor so it is visible.

BEAUTY ON WHEELS

Ninguna calificación
5 con 5 estrellas
Publicada
24 de febrero de 2019

Great easy to use and customize app, but should have lower plans options

Ver todas las reseñas