Customer.guru Net Promoter NPS
- 価格設定
-
無料プランあり
- 評価
- 4.5 (195)
- 開発者
- Customer.guru
特集の画像ギャラリー
Track segmented customer satisfaction with Net Promoter Score-based surveys
See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
- Installation takes 30 seconds
- Radically more survey responses thanks to smart follow-ups
- Embed testimonials and reviews
言語
英語
このアプリは日本語に翻訳されていません
連携対象システム・アプリ
zapier, slack, google analytics, facebook ads, desk, zendeskすべての機能
表示オプション
- テスティモニアル
レビューの収集方法
- メールリクエスト
- ポップアップ
- フォーム
- アンケート
- インポートとエクスポート
お客様の操作動向
- ロイヤルティ分析
- コホート分析
マーケティングと販売
- チェックアウト分析
ビジュアルとレポート
- ヒートマップ
- 分析ダッシュボード
- カスタムダッシュボード
- ベンチマーキング
- データのエクスポート
- 履歴分析
- 通知
表示オプション
レビューの収集方法
お客様の操作動向
マーケティングと販売
ビジュアルとレポート
価格設定
Free
無料
- survey up-to 5 users per month
Hobbyist
$50 /月
- survey up-to 1,000 users per month
Small Business
$150 /月
- survey up-to 5,000 users per month
Advanced
$250 /月
- survey up-to 10,000 users per month
- designed for Shopify PLUS
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
レビュー (195)
Great app that's easy to set up and super smart in its execution. The automated emails it sends are well designed and easy to use.
Excellent customer service and support team!!
Great customer service! The app is very easy to set up and use.
As soon as we came across this app whilst searching for some kind of review app for our Shopify shop, I knew it suited our customer base...who are modest, older, sophisticated and not inclined to wanting anything with tooters & bells on - something like the latter would most likely make them react negatively to the whole idea of being approached for feedback! Then we saw Customer Guru and their very, very simple Harvard Business Review premise - that one correctly-worded question can reveal a world of information - and we knew our customers would love it. The question, 'How likely are you to recommend...' is pure genius, and indeed, it generated a massive response from our existing customer base. The app was easy to launch, and our developer needed only a minute to integrate the results into a testimonials page. Meanwhile, the dashboard allows us to focus on the passives and detractors (many of whom seemed to press on the lower numbers by accident, judging from their glowing text!) and even pick up on a customer who never wrote to tell us their package never arrived, but who mentioned it in their response. We have sent them a replacement order, and hope that next time, they will be a confirmed Promoter! Really love this app, love that we can try is for free (with a badge) while we grow, and that their Chat line is so quick to respond. Would highly recommend this app.
Great easy to use app. Have had better results than other apps.
サポート
Customer.guru Net Promoter NPSに関するご質問にはCustomer.guruがお答えいたします。
開発者
リソース
公開日
2016年8月31日