FEATURED AS A TOP-RATED APP ON SHOPIFY BLOG. USED BY 1000s OF STORES. OPTIMIZED FOR SHOPIFY PLUS.

INSTALLATION TAKES 30 SECONDS.

10x MORE SURVEY RESPONSES THAN A CONVENTIONAL SURVEY

EMBED CUSTOMER TESTIMONIALS AND PRODUCT REVIEWS INTO YOUR STORE

How are your customers satisfied depending on what products they purchased, when they placed their order, what number of orders they made? Track segmented customer satisfaction and understand customer feedback with Customer.guru.

Survey your customers in English, Slovak, German, Italian, Russian, Spanish, French, Czech, Polish, Hungarian, Greek, Hebrew, Croatian or Portuguese.

Works with Shopify POS.

Integrate with Facebook Ads and Google Adwords and display different ads to customers depending on their satisfaction.

Based on a proven customer loyalty metric: Net Promoter Score©

"The results were striking: strong correlation existed between net-promoter figures and a company’s average growth rate." — Frederick Reichheld, Harvard Business Review

Net Promoter Score is a customer loyalty metric introduced by Harvard Business Review in 2003. Since then, NPS has been widely adopted by more than two-thirds of Fortune 1000 companies. The Net Promoter Score is calculated from responses to a simple question: How likely is it that you would recommend our company/product/service to a friend?

Customers who respond with a score of 9 or 10 on a scale from zero to ten are called Promoters, and are considered likely to exhibit value-creating behaviors, such as buying more, remaining customers for longer, and making more positive referrals to potential customers.

Free trial included. Any questions? Let us know at hello@customer.guru.

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