Customer.guru Net Promoter NPS

Customer.guru Net Promoter NPS

Prijs
Gratis abonnement beschikbaar
Beoordeling
4,5 (195)
Ontwikkelaar
Customer.guru

Track segmented customer satisfaction with Net Promoter Score-based surveys

See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.

See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. meer
  • Installation takes 30 seconds
  • Radically more survey responses thanks to smart follow-ups
  • Embed testimonials and reviews

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Geïntroduceerd

31 augustus 2016

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

zapier, slack, google analytics, facebook ads, desk, zendesk

Prijs

Free

Gratis

  • survey up-to 5 users per month

Hobbyist

$50 /maand

  • survey up-to 1,000 users per month

Small Business

$150 /maand

  • survey up-to 5,000 users per month

Advanced

$250 /maand

  • survey up-to 10,000 users per month
  • designed for Shopify PLUS

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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

Recensies (195)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 79% recensies zijn 5 sterren
  • 13% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
14 maart 2017

Great app that's easy to set up and super smart in its execution. The automated emails it sends are well designed and easy to use.

Arriveclothing
Verenigde Staten
Meer dan 7 jaar gebruiken de app
27 maart 2017

Excellent customer service and support team!!

Bevybar
Argentinië
Bijna 7 jaar gebruiken de app
3 april 2017

Great customer service! The app is very easy to set up and use.

Graphenea
Spanje
Meer dan 6 jaar gebruiken de app
25 april 2017

As soon as we came across this app whilst searching for some kind of review app for our Shopify shop, I knew it suited our customer base...who are modest, older, sophisticated and not inclined to wanting anything with tooters & bells on - something like the latter would most likely make them react negatively to the whole idea of being approached for feedback! Then we saw Customer Guru and their very, very simple Harvard Business Review premise - that one correctly-worded question can reveal a world of information - and we knew our customers would love it. The question, 'How likely are you to recommend...' is pure genius, and indeed, it generated a massive response from our existing customer base. The app was easy to launch, and our developer needed only a minute to integrate the results into a testimonials page. Meanwhile, the dashboard allows us to focus on the passives and detractors (many of whom seemed to press on the lower numbers by accident, judging from their glowing text!) and even pick up on a customer who never wrote to tell us their package never arrived, but who mentioned it in their response. We have sent them a replacement order, and hope that next time, they will be a confirmed Promoter! Really love this app, love that we can try is for free (with a badge) while we grow, and that their Chat line is so quick to respond. Would highly recommend this app.

Green Pebble
Verenigd Koninkrijk
Meer dan 6 jaar gebruiken de app
23 januari 2017

Great easy to use app. Have had better results than other apps.

A1 Tanning Supply
Verenigde Staten
Meer dan 5 jaar gebruiken de app

Ondersteuning

Customer.guru kan al je vragen beantwoorden over Customer.guru Net Promoter NPS.

Ontwikkelaar

Customer.guru

Sepapaja 6, Tallinn, 15551, EE

Hulpbronnen

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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