Customer.guru Net Promoter NPS

Customer.guru Net Promoter NPS

Priser
Gratisplan tillgänglig
Betyg
4,5 (195)
Utvecklare
Customer.guru

Track segmented customer satisfaction with Net Promoter Score-based surveys

See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.

See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. mer
  • Installation takes 30 seconds
  • Radically more survey responses thanks to smart follow-ups
  • Embed testimonials and reviews

Innehåller oöversatt text

Visa översättning

Lansering

31 augusti 2016

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

zapier, slack, google analytics, facebook ads, desk, zendesk

Priser

Free

Gratis

  • survey up-to 5 users per month

Hobbyist

$50 /månad

  • survey up-to 1,000 users per month

Small Business

$150 /månad

  • survey up-to 5,000 users per month

Advanced

$250 /månad

  • survey up-to 10,000 users per month
  • designed for Shopify PLUS

Free

Gratis

  • survey up-to 5 users per month

Hobbyist

$50 /månad

  • survey up-to 1,000 users per month

Small Business

$150 /månad

  • survey up-to 5,000 users per month

Advanced

$250 /månad

  • survey up-to 10,000 users per month
  • designed for Shopify PLUS

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (195)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 79 % av omdömena har 5 stjärnor
  • 13 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
14 mars 2017

Great app that's easy to set up and super smart in its execution. The automated emails it sends are well designed and easy to use.

Arriveclothing
USA
Mer än 7 år användning av appen
27 mars 2017

Excellent customer service and support team!!

Bevybar
Argentina
Nästan 7 år användning av appen
3 april 2017

Great customer service! The app is very easy to set up and use.

Graphenea
Spanien
Mer än 6 år användning av appen
25 april 2017

As soon as we came across this app whilst searching for some kind of review app for our Shopify shop, I knew it suited our customer base...who are modest, older, sophisticated and not inclined to wanting anything with tooters & bells on - something like the latter would most likely make them react negatively to the whole idea of being approached for feedback! Then we saw Customer Guru and their very, very simple Harvard Business Review premise - that one correctly-worded question can reveal a world of information - and we knew our customers would love it. The question, 'How likely are you to recommend...' is pure genius, and indeed, it generated a massive response from our existing customer base. The app was easy to launch, and our developer needed only a minute to integrate the results into a testimonials page. Meanwhile, the dashboard allows us to focus on the passives and detractors (many of whom seemed to press on the lower numbers by accident, judging from their glowing text!) and even pick up on a customer who never wrote to tell us their package never arrived, but who mentioned it in their response. We have sent them a replacement order, and hope that next time, they will be a confirmed Promoter! Really love this app, love that we can try is for free (with a badge) while we grow, and that their Chat line is so quick to respond. Would highly recommend this app.

Green Pebble
Storbritannien
Mer än 6 år användning av appen
23 januari 2017

Great easy to use app. Have had better results than other apps.

A1 Tanning Supply
USA
Mer än 5 år användning av appen

Support

Customer.guru kan svara på eventuella frågor du har om Customer.guru Net Promoter NPS.

Utvecklare

Customer.guru

Sepapaja 6, Tallinn, 15551, EE

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

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