Customer.guru Net Promoter NPS

Customer.guru Net Promoter NPS

定价
提供免费套餐
评分
4.5 (195)
开发人员
Customer.guru

Track segmented customer satisfaction with Net Promoter Score-based surveys

See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.

See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. 更多
  • Installation takes 30 seconds
  • Radically more survey responses thanks to smart follow-ups
  • Embed testimonials and reviews

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推出日期

2016年8月31日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

zapier, slack, google analytics, facebook ads, desk, zendesk

定价

Free

免费

  • survey up-to 5 users per month

Hobbyist

$50 /月

  • survey up-to 1,000 users per month

Small Business

$150 /月

  • survey up-to 5,000 users per month

Advanced

$250 /月

  • survey up-to 10,000 users per month
  • designed for Shopify PLUS

Free

免费

  • survey up-to 5 users per month

Hobbyist

$50 /月

  • survey up-to 1,000 users per month

Small Business

$150 /月

  • survey up-to 5,000 users per month

Advanced

$250 /月

  • survey up-to 10,000 users per month
  • designed for Shopify PLUS

包含未翻译的文本

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (195)

整体评分
4.5
每个评分等级的数量
  • 79% 的评分是 5 星
  • 13% 的评分是 4 星
  • 4% 的评分是 3 星
  • 2% 的评分是 2 星
  • 2% 的评分是 1 星
2017年3月14日

Great app that's easy to set up and super smart in its execution. The automated emails it sends are well designed and easy to use.

Arriveclothing
美国
7年多 人在使用应用
2017年3月27日

Excellent customer service and support team!!

Bevybar
阿根廷
接近7年 人在使用应用
2017年4月3日

Great customer service! The app is very easy to set up and use.

Graphenea
西班牙
6年多 人在使用应用
2017年4月25日

As soon as we came across this app whilst searching for some kind of review app for our Shopify shop, I knew it suited our customer base...who are modest, older, sophisticated and not inclined to wanting anything with tooters & bells on - something like the latter would most likely make them react negatively to the whole idea of being approached for feedback! Then we saw Customer Guru and their very, very simple Harvard Business Review premise - that one correctly-worded question can reveal a world of information - and we knew our customers would love it. The question, 'How likely are you to recommend...' is pure genius, and indeed, it generated a massive response from our existing customer base. The app was easy to launch, and our developer needed only a minute to integrate the results into a testimonials page. Meanwhile, the dashboard allows us to focus on the passives and detractors (many of whom seemed to press on the lower numbers by accident, judging from their glowing text!) and even pick up on a customer who never wrote to tell us their package never arrived, but who mentioned it in their response. We have sent them a replacement order, and hope that next time, they will be a confirmed Promoter! Really love this app, love that we can try is for free (with a badge) while we grow, and that their Chat line is so quick to respond. Would highly recommend this app.

Green Pebble
英国
6年多 人在使用应用
2017年1月23日

Great easy to use app. Have had better results than other apps.

A1 Tanning Supply
美国
5年多 人在使用应用

支持

Customer.guru 可以回答您关于 Customer.guru Net Promoter NPS 的任何问题。

开发人员

Customer.guru

Sepapaja 6, Tallinn, 15551, EE

资源

此开发者不提供直接的简体中文支持。

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