Customer.guru Net Promoter NPS
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About this app
Launched
August 31, 2016
Languages
English
Categories
Customer analytics , Product reviewsIntegrates with
zapier, slack, google analytics, facebook ads, desk, zendeskTrack segmented customer satisfaction with Net Promoter Score-based surveys
See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
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Installation takes 30 seconds
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Radically more survey responses thanks to smart follow-ups
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Embed testimonials and reviews
Pricing
Free
Free
- survey up-to 5 users per month
Hobbyist
$50/month
- survey up-to 1,000 users per month
Small Business
$150/month
- survey up-to 5,000 users per month
Advanced
$250/month
- survey up-to 10,000 users per month
- designed for Shopify PLUS
Free
Free
- survey up-to 5 users per month
Hobbyist
$50/month
- survey up-to 1,000 users per month
Small Business
$150/month
- survey up-to 5,000 users per month
Advanced
$250/month
- survey up-to 10,000 users per month
- designed for Shopify PLUS
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
194 reviews
Fantastic app, poor support. I've sent multiple emails and I haven't received a response to any of them. How can I pay your subscription if I can't trust I will get the support I need? PS: I posted this review on July 7th, still no replies from you guys. What's going on????
Customer guru NPS gives a good general over view of customer satisfaction. It would be helpful if we were able to follow up on the feedback and ask "why do you feel this way" which would give deeper insight.
So far it is very easy to use. VM of the website is better ands resulted in a better user interface for us
About this app
Launched
August 31, 2016
Languages
English
Categories
Customer analytics , Product reviewsIntegrates with
zapier, slack, google analytics, facebook ads, desk, zendeskBuilt by Customer.guru
About Customer.guru
4.6 average rating
7 years building apps for the Shopify App Store
Support
Send a message+420731787936
hello@customer.guru
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