Customer Link Hub

Streamlining support case management and enhancing customer support.

Our app revolutionizes customer communication for merchants, providing a centralized hub for managing customer inquiries, orders, and support requests. It streamlines the process of responding to customer queries and resolving issues, ultimately improving customer satisfaction and retention. With features like automatic order loading, case queue management, and customizable email templates, merchants can efficiently address customer needs, email to case, email to messages.

• Automatic Order Loading and advise customer on how to reach out for support.
• Organize customer cases into different queues for efficient prioritization.
• In app email communication and tracking.
• Internal Notes and Messaging between you and your customer.
• Activity Tracking within the support case.