The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Aryan Sharma was the best customer service I have ever gotten. Patient and understanding! Thank you!
Really great app for adding that extra discount flexibility that core Shopify is missing. Customer service was excellent and Aryan (one of their reps) has helped me out quite a bit.
App does just what it needs to. Even when I had a minor hiccup, Rahul was able to get it straightened out quickly.
Overall, this app has been great to use and the customer service has been outstanding.
Aryan was very helpful recently on guiding us through bulk pricing and need some custom code installed.
If you need tiered pricing, this is probably one of the best options out there on the Shopify store.
An app with amazing features! Just be advised that it is an advanced and complicated app so somehow takes time before setting it right. I was disappointed and gave a 1 star rating but support team helped me by installation. Now I am just another happy user.
Thanks to the Bold team. :)
This app solves SO many problems for us -- from how to add wholesale in a cost-effective way, to how to encourage bulk purchases with quantity discounts without creating the inventory headaches of "case packs" . PLUS Bold has wicked fast and efficient customer service -- Rajni and Harpreet were so helpful! Highly recommend!
I did have some technical issues because I had too many different apps previously. This caused conflict with BOLD custom pricing, which was very annoying.
I contacted the support team many many many times and talked with Aryan, Kirtana, and Naman through live chat. Live chat was a very supportive tool to communicate with the team. They were always trying to solve the problems and make me comfortable.
It took a little while to solve the problem due to heavy queue. Overall, I am happy with the result and the hardworking support team!
Thanks, team! especially Aryan - I've been looking for you many times.
Great app, helped me get the discounted volumes that I wanted. In addition I have received an exquisite personal treatment by programmers Gursharandeep and Brenda who manually installed the app in my complex theme!
If you're looking for a discount app that can work across a full collection, this is the app for you. I had some problems getting started but Naman and their colleague's Mayank and Kelsey were there instantly and didn't stop until my needs were met. There are a lot of crummy apps out there, this is not one of them.
Impressivo | Não imprima, impressione!
Naman strikes again! Great support, guys. The app is amazing. BUT the support (Thanks Naman!) is incredible. I will keep using all your apps, Custom Product will be the next one! Thanks, Naman! And all you from BOLD.