Custom Pricing: Wholesale B2B

When it works- great. but now CSV uploads are not working and much like the review below, support(?) isnt reading the information provided as to where their app is failing- they send a bunch or unrelated pre-scripted replies, or links to articles that are unrelated. Then dont answer for 24 hours. so freaking fed up ..

I love this app. I built 2 stores, one for retail and one for wholesale and then I found this App. I now use one store. I know nothing about programming and at first was a little daunted. However these guys just took over, weaved there magic, and hey presto it just worked, I have no idea how, it just did. Im still learning what this can do, I think I am only scratching the surface. They have some great tutorials that show you how it all works, however when I am still a little confused, the customer service has been terrific.

Works great, and the staff is very helpful.

Awesome App! Saving us a world of potential problems with managing our wholesale accounts.

I installed the app while I was half awake. Things didn't immediately work as I'd hoped. Jumped on the live chat support and Brenden was my MVP and offered solid emotional support which was everything, because we all know tech issues are never fun. Got the problem in under 5min and now all is right with the world.

Quick turnaround on a support issue.

Awesome support by Kirtana!

App is awesome..! Very user friendly app.

I love how Kelsey work with Customer. Super kind, patient and helpful!! and also love this app managing complex pricing structure in a very simple and easy way

I used the quantity breaks app on a previous store which was very useful for me. When downloading this app since it had been updated and combined I found things were a little more difficult to set up. I reached out via chat to the support team and they helped set me up for success. Rushi was great and updated everything I needed in a timely matter. If i have any constructive criticism it would be to have the pricing grids set to automatically pull right under the original price of the item rather than under the description.

I gave 2 stars because I had to select something for this review. We licensed CP and QB a week or so agao and and because they don't work together we have to pay $700 for you to cut and paste code from previous projects from the multitude of other businesses that purchased both apps so they do. The expert team is professional and friendly and I am sure they are great at what they do. But this expensive up-sell is not a good way to start a long term business relationship with companies that have online stores. You got $700 from us upfront but in the long term, we most likely will look at other apps first for other functionality. Lastly, the purchase of these apps together happens so frequently that you have created a link that talks about the lack of compatibility that experts team sends out. Since you are aware of the problem and they are both your apps why in the world why wouldn't you just offer a third app with that combines them already except for your desire for a $700 upsell! BTW, the link you sent says its $500 not $700 so there is that as well. Not a great way to build customer loyalty with wholesale businesses that are repeat customers.