BOLD Custom Pricing: Wholesale

I have received superb support. Installation was done in time. And, their reps were always there to ask my qns. I did have alot of questions.

Going forward, I have fallen in love with their apps. Now, all that I request of them is to somehow allow each BOLD app to work inline with another BOLD app.

For instance, they have customer pricing (offer higher discount to your best customers). Then, they have tier prices (buy more, save more). These 2 are working hand in hand. GREAT!

But, I am trying to figure out how Bundled Product will go along with these app. At the moment, it seems to be somewhat limited.

Imagine the power if we could create bundles with an additional filter for customer groups. It will offer endless possibilities to create bundles for each group.

All in all, I hope all your apps are somehow interconnected and would work seamlessly together in a perfect synchronization. And, that will be even better for us and your business. :)

Great little app for our VIP customers. Stan the man has been a great help getting a few issues fixed ! Many thanks again :)

Great app! Customer support is great and efficient. Just installed and the app is working perfectly. I would highly recommend!

This app does what it says. Perfect!

I have been using the app for a couple of months now, and i am not at all satisfied with it, but i also can't have my shop without it.
Just to warn others before making your shop depend on it.
First of all, support from bold is EXTREEMLY slow, so when you have an issue, prepare yourself to be really patient.
Second of all, Bold can't agree internally if this app works with their subsciption app, some say it does, other say it is compatible in some situation, and then others agian say not at all, this depends entirely on the individual you are put in contact with.
Also what bold does not tell you is YOU CAN'T USE COMPARE AT PRICES when using this app, at least that's what they told me, although it does work in some situations and not in others, i have doubts about this explanation, as it should be a general problem with compare at prices, but it just isn't, so i suspect this is just a way to go arround seriously helping me with my issue. The issue i have is that even though i have set a custom pricing at 20% the discount on the shop, some items are not discounted at all and others have the wrong discount, the explanation from bold is that i have compare at prices on my products, but this just doesn't add up cause it works on some products and not on others, so i would expect such an incompatability to result in the same issue all the time on all products, which it doesn't.
You sould also be prepared that communication with bold requires an enormeous amount of patience. Bold almost always tries to take the easy way out, which in combination with the extremly long response times, means it could take weeks to solve a simple issue. Somtimes it even feels like they misunderstand on purpose, just to postpone the issue and make you give up on the request.
Trust me on this, if you are considering using bold, move on! Try to find another app, you are really going to spend so much time discussing, explaining and pushing for an answer, it is simply not worth your time.
This is a culmination of a series of very bad experiences with bold, also with other apps from them, and every time you need help, you will feel lost and frustrated, and i think they really deserve an honest review, that explains others what to expect. Who knows maybe it will be heard somewhere in the top of the organization, so that they realize that they are just not providing the support that you would expect of an app developer of this size!

At first, we downloaded Customer Pricing hoping that it would be easy to use, and that we could easily create different customer groups. Having only 2 groups (default and retailer) we thought that it would be SUPER easy.

I had to send about 5 emails a day because the system clearly did not work with our shopify - the default customers were seeing the retailer prices, even though we had followed all the steps necessary so that it did not do so. And, although it may seem like nothing, it had a HUGE impact on our credibility and sales.

Although the Customer Service reps are super friendly and respond quite fast, they didn't help much. I mean, I could see that it was not working, and all I could get as a reply was "no no, don't worry every thing looks fine on our side".

We are a new company launching a product, and Customer Pricing has delayed our launch by a few weeks.

I definitely DO NOT recommend Customer Pricing.

I was having issues with the setup but Guri on the chat was so eager to help me, it only took a few minutes. It's good to have great customer service like this, priceless!!!

This app is exactly what we were looking for. Now b2b customers with certain tags see their corresponding price level when they log in. Rajni was extremely helpful in taking care of an issue we had. We are very pleased!

Fantastic app! Bold installed the app in no time and it worked perfectly from the start. It functions exactly how we envisioned it. Definite 5 stars!

Awesome support! Thank you Parminder for your help. I definitely recommend Quantity Breaks from Bold