Bold Custom Pricing: Wholesale , 1.069 Rezensionen

It's really nice to handle the wholesalers and VIP customers. Especially to make different pricing tiers per each brand, type or collection.

They got the code in quick with an issue then fixed it a few days later. But it's been weeks I've been reaching out without anything. they just keep emailing me every 5 days saying their closing the ticket. I can't get anyone on the phone. We opted for the more expensive so we could bulk price import but it just say 'service unavailable' every time. Its been almost a month and customers still can't use price levels. SERIOUSLY DISAPPOINTED with the customer service. I was hoping a company with 5 stars would be WAY more responsive.

Still waiting for a response and a solution.

Had the app for years. They suggested we move to draft order pricing in December, ruined our whole site and dealer programs. Wasted about 50 hours getting it all fixed and back to the Variant version, lost thousands of dollars in lost orders.

Fast forward to April, they update something in the app and now pages won't load. Support doesn't understand anything you are saying, wasted about 60+ hours and lost tens of thousands in orders. They're basically saying our size store can't be supported by this awful app, but they had no problem supporting me paying for it. On to find a different app, I'll update when we find a good replacement so you know where to look too. Don't waste time and money on Bold apps, the support is an absolute joke. Bold does not care about customers.

Customer service provided by the bold team is very impressive. Super responsive, super helpful - very happy with this application.

Shoutouts to Guri, Michael, Tim and Nick !

This app definitely does everything described. This works great for our store because we have different pricing levels for different distributors and the Customer Pricing app let us set it up just like we wanted. Definitely recommended.

The Customer Pricing app has been great, we have different types of customers and it is nice to be able to direct them all to one website.
The customer service and willingness to help out is fantastic as well, thank you!

It makes it really difficult when shopify does an update and all of your wholesale pricing gets deleted and you have to redo all of your detailed pricing again. Apart from that, I have found this app pretty useful.

The team installed the liquid files on our site and got us up and running in no time!

I am extremely pleased with this app! I'm even more pleased with the support!! For me there was a learning curve and without the amazing support I received, I would have given up long ago. They helped me with the liquid install so I'd be up and running as quickly as possible. This was great as I had customers waiting to purchase product. I highly recommend this app. it makes selling retail and wholesale on the same site possible. The customer service is amazing!

We use this app to manage pricing for our most loyal customers and our resellers. Works well for us and great customer support. Support has been excellent. Special shout-out to Cam, super responsive and helpful.