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exactly as described. allowed me to customize my store and reward my most loyal customers. Also used for wholesales without having to set up a different site.
This is are great app. We use it on a regular basis.
Team @ www.edgeofsound.com
I took help from customer support ,Aryan Sharma. He was very expert in solving my problem and made me happy with his service and support.
I am in awe of this app. The installation seems complex but the easy-to-use instructions made this task seem easy. The videos are really informative and gives a great inside look, step by step, on how to use this app and get the most out of it's features. Offering wholesale and other shopping reward levels are a plus for high conversion rates and this app enabled me to save money by offering both choices. I was able to create what I needed here and remove the app that was costly. Thanks for a really good tool that makes my store offer more than just the products we sell.
Customer service was very quick to respond and assist with the app installation.
Absolute dog shit
Excellent from start to finish.
Firstly app works really well
But above all this the support is incredible.
Been dealing with Taylor who has helped massively to get this app integrated onto my website.
The best support I’ve had from any app installed.
Highly recommended.
Thank you so much for your wonderful words about our support team. They will be thrilled to hear it! We are so glad to hear that you are happy with Custom Pricing. Reviews like yours keep us motivated to do the best we can for you! Thanks for choosing Bold!
I couldn't figure out how to adjust the minimum qty break of 1, got in touch and Harpreet managed to fix it in two minutes flat. He was really helpful and friendly and can only recommend their service.
Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Harpreet. Appreciate the review. Thanks for choosing Bold.
I honestly feel sorry for the bold technicians because the bold apps are so incredibly flawed that no one seems to know how to fix them. I had nothing but issues with the customer tiered pricing & wholesale app for months after installation and the issues never really got resolved...not to mention incredibly looooong response times and if it's the weekend...forget about it. Trying to trouble shoot this app was like rocket science or something and in the end I was told that the app was not compatible with either of my themes. Then why was I paying $50 a month for it for like 6 months if it wasn't compatible to begin with? That app thoroughly messed up all of the pricing in my shop, created terrible glitches in my shopping cart and suggested products and slowed my refresh rate waaaaaay down. It was seriously taking about a minute for each page to load. So I know I lost customers over this...don't really want to know how many. I will never use a bold app again! And I do not blame it's technicians. They are doing the best they can with what they have been given...bless their hearts. This was a miserable long drawn out experience and a total waste of my time and energy...long hours and days of conversing with their technicians only to in the end have to uninstall the app and clean the mess it left behind in my shop which included having to manually go in and delete all the variants on every individual product in my shop...I have about 100! It was a total nightmare and I do not recommend any bold app to anyone! Don't waste your time or your money.
This is the worst customer service I have ever had to deal with in my life. Even worse than when I had to talk to someone in India to try and fix my Dell over the phone. They are there to sign you up and charge you and then boom! disappear. I've called and emailed at least 10 times over the last two weeks to get support and I only get a help desk reply that says "Your request (#40331) has been updated." Then nothing. No call, no email. I reply back asking them to call because when I call no one EVER answers the phone.
Then a day or two later they send another automated message that says:
"Our support team replied a few days back, and just checking in to see if you still had questions. If so, you can simply reply. If everything is good, you can ignore this message." Need a refresher? Here's the history of this support request:
Save your money.
I'm sure they will read this and reach out to me now!