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This app has allowed me to create tiered pricing for our customers and has been an immense help!
Great customer support from Guri, thank you so much for your help. We like this app! it helps us a lot. this is not the first app from your :)
Hey there, thanks so much for the review! We're so happy to hear Guri was able to help you out, and that you're enjoying our apps. :-) Please let us know if you have any other questions or comments!
By the way, your hair primer sounds amazing!
This app works well once you understand clearly how customer tags function. If your applying the CSP groups to your whole customer list then its very easy to do right inside the app. If you want to assign CSP's to specific customer groups, a little bit of pre-tagging in your customer list is needed, but its easy to do via import/export customer lists in Shopify. I had some difficulty in the beginning because I was not using the tags properly, but the BOLD apps support crew helped me sort it out and get it up and running right.
A feature suggestion I have is if BOLD could add a tag filter rule for "time", whereas the money spent rules would apply for a specific term such as a "year"; this way I could require my membership group to meet the spending requirements on an annual basis to maintain the preferred discount level. Very good app!
I installed this custom pricing app from a recommendation thinking it was the quantity breaks (QB) app. I also configured it and installed the subsequent module code for custom pricing and quantity breaks thinking it was just the quantity breaks.
I reached out to customer service chat and spoke to a Kelsey. It was a great experience! I only wanted the QB app. They helped me uninstall what I had installed initially, publish my back up theme, then walked me through to install just the QB app. What we realized is the QB app rolls into the custom pricing version. Somehow, my settings were saved.
In conclusion, my understanding is that the QB module code is only installed on my store, not both modules. I feel better that dormant code is not sitting in my files.
I have yet to get a sale but a encouraged by the customer service excellence so far.
The install part is intermediate level difficult, but I took my time and reached out for help when I needed to Kelsey.
I would recommend a way more simple install process. Maybe, a walkthrough wizard of some sort. This process could have gone way out of control for me and very overwhelming.
Not liking how files stay dormant when you uninstall. This would mean I would have to manually remove any and all code to clean my theme or just publish my backup.
We will see how it goes, but so far so good, overall.
Thanks!
Hi there. Thank you so much for leaving such a detailed review of your experiences and thoughts. We really appreciate it!
First off, I'm really glad to see that Kelsey was able to work with you through the app reinstallation and to answer any questions that came up during it.
It looks like there may have been some wrong information communicated, or a miscommunication; unfortunately, even when you install just the Quantity Breaks module, since it is integrated into Custom Pricing now, that code is also installed in the event that you wanted to turn Custom Pricing on.
Even though our team of installers is happy to do both code installs and uninstalls, if you wanted to continue using Quantity Breaks, we would need to keep the Custom Pricing code on there since they are intertwined. Sorry about that! I understand you are uneasy with having code laying dormant in your theme files, however I can assure you that this shouldn't cause any site loading or speed issues.
With that being said, if you ever want to uninstall one of our apps, you can reach out to us and our expert install specialists would be happy to remove any code of ours, so that it isn't staying in your files.
Regarding the installation, we do have a Help Center with installation documentation (not sure if that's what you used) to walk you through the process, although in the case of this app, it's quite complicated. Our installers are also available to help with any app installations, since it can be difficult!
We hope you continue using Quantity Breaks, and we look forward to seeing your success with it!
I love Bold apps, they are extremely helpful and easy to implement. I was really impressed with the level of service Rajni provided.
These guys are top-notch! Custom coding, customer service, turnaround times were all fantastic! I highly recommend them to anyone considering wholesale content on their site.
very bad comunication with costumer, it also doesn't have any support to help us. I am just going to cancel my subscription.
Hello there, thank you for your review. I just wanted to send my sincerest apologies that your initial experience with our support team was less than adequate.
We look forward to connecting with you over the phone sometime today to help you with setting up the app!
Great app. Great support. We sell clothing with a multitude of pricing for different customer groups.
www.nouvelleuk.com
The customer service is just incredible! Azm spent an hour with me helping me set this app up and it does exactly what I want it to do! this is my third app I've used in the BOLD family and all our really spot on! Highly suggest and thank you Azm!!!
Reviews like yours make our day - thank you for taking the time to write it! We are always here to support you with anything you need. Thank you for choosing Bold!
This is a very powerful but straight forward app. It's working very well for my needs. My support questions have been handled extremely fast and they follow up with you right away. If you need more control over pricing and setting different price levels for different customers, get this app!