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The Customer Pricing app has worked as intended so far. This app was a lot of help in dividing my customer base into retail and wholesale. Still newer with using it and it takes a little time to remember some of the ins and outs, but fairly straight forward.
"Customer Pricing is a beneficial and outstanding app for my ecommerce store. It is easy to use and the support from Bold Commerce is superb."
-Kristal Burch
CEO/Founder
Cool Approved Store
I got an amazing support from Abhishek who sticked to me all the way through and helped me to customise the code on spot, while chatting on the support chat. I highly recommend the app and the team!
Hello there! Thank you so much for the review. We're very happy to hear that Abishek was able to work with you and ensure everything was sorted out properly, including your code customization!
Our live chat is an awesome feature for getting more general questions answered, and we're glad you got to utilize it. Thanks so much for the recommendation, and please let us know if we can help with anything else!
Eric, Brender and the all support team are the best one in the world! Love them and also the app. Lets goo
Nir you are very helpful! Quantity Breaks is great! I recomend for all dropshippers who are looking to expand thier business online.
The best customer support I have received! The app works great, it allows the shopping cart to load much faster, since it does not create variants of the product to apply the discounts.
This is great app! I needed to set up pricing for my wholesale customers and it only took me a couple of hours of work to get all the prices entered manually. I would definitely recommend it for anyone wanting to set up for wholesalers or just give price breaks.
Very handy app and swift follow-up on queries!
Thanks so much for your kind review of Bold Custom Pricing. We are so happy to hear you find it so handy! Thanks for choosing Bold!
A real pain of an app.
I'm afraid of breaking the store any time I add or duplicate or make any modifications to a product. "Pausing" the app takes forever (literally going on half hour+) and is essential whenever making product additions or edits.
Not to mention you can't use shopify/facebook integration without it showing all of your price tiers. Plus, if you mess up on the backend, it's easy to accidentally show all of your customers all price tiers on the front end. OOPS!
The backend is clunky to use and doesn't load properly most of the time when navigating deeper within pages. Also beware, if you have a lot of different tiers, it's a mess to deal with scrolling through the browser because of how many columns -- imagine a bloated GUI excel spreadsheet. You can't tell which product you're editing for which tier without scrolling like a madman. And then my favorite part ... you finally painstakingly input all of your prices and click save... and then ... wait for it ... refresh ... NONE OF THE PRICES SAVE! TADA!
Most of the limitations and complaints may be due to Shopify constraints, but that's giving Bold the benefit of the doubt. Support is good, but this software is monstrous and scary. Most other third-party shopify integrations (stitch labs, etc...) are afraid to integrate with a store using Bold apps because they're afraid of things breaking too. Temperamental app.
I can't wait to move all of our wholesale customers over to a new system.
Save yourself the trouble and look for a different wholesale solution rather than any of these types of shopify apps -- especially this one. While it may *work*, it's way too messy.
Not quite sure how this app has so many positive reviews. Suspicious of review shilling at this point, but who knows.
A good app so far, its easy to adjust and apply the prices I need for my store.