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Great app and customer service. Been with them since 2021!
Hi! I'm Laurel, the Product Manager here at Bold. It is so awesome to see that you have been using Bold Custom Pricing since 2021!
We really appreciate your loyalty over the years and are glad our customer service team has been able to support your business. Knowing that our pricing app continues to meet your needs means a lot to our entire team. Thanks for being such a long-term member of the Bold community!
Customer support is 10/10 - guided me not only to setup Membership but with the whole Shopify setup. Best customer support i've had in a long time!
Hi there! I'm Laurel, the Product Manager for Bold Custom Pricing. Thanks so much for the kind words about our team. It's great to hear that we could help you get your Shopify store set up exactly how you need it. We take a lot of pride in our customer support, so I’ll be sure to share this feedback with the specialists who assisted you.
We’re happy to have you with us and are excited to see your business grow using our wholesale and tiered pricing tools!
Il supporto ha prontamente risolto i problemi di configurazione (grazie Satinder!), il modulo funziona in modo eccellente!
Altamente consigliato!
After a LOT of trial and error with other platforms, we finally found the perfect solution with stellar support. We have a fairly complicated catalog for our wholesale program and need a lot of customizable options when it comes to discounts, quantity breaks, mix & match deals, etc. BOLD has been the only app to help us build out a wholesale portal for our clients that can still utilize coupons, give mix & match quantity breaks, and most importantly - give us the support we need as a small business.
BOLD recently made some updates that have been game changing for us but we had no idea how to even utilize them until we were connected with Taylor & Jade from the BOLD support team. They were absolutely OUTSTANDING and I wasn't very pleasant when I initially reached out. (I had a less than great experience with an unrelated tech support incident and was just exhausted and cranky). Regardless - Taylor and Jade were nothing but kind, patient, and clear about how they could help us solve our problems.
I literally woke up today to a demo version of our store completely migrated to a new discounting method that has been applying all of our complicated discounts wonderfully!
Great communication. Wonderful support. Fast work. And FINALLY a solution after almost a year of trying to offer a seamless online wholesale experience for our customers. We tried ALL the wholesale apps you can think of and nothing had the flexibility, customization, and support that we needed except for BOLD. 10 out of 10 stars!
This application is absolutely remarkable! It’s professional yet so simple to use, and their customer support team is truly next level. Special shout-out to Satinder from Customer Success - they went above and beyond to help us. They definitely deserve a promotion! Thank you so much.
Funciona perfecto para resolver el tema de listas de precios por grupos. Además, el equipo de atención al cliente contesta rápidamente y son amables.
Gracias por su amable revisión. Estamos muy contentos de que disfrutes de la aplicación. ¡Nuestro equipo siempre está feliz de ayudar! ¡Gracias por elegir Negrita!
Custom Pricing, has help us give a better price to our members. Do recommend it, is a great product with an excellent support team
I have been very happy with Bold Custom Pricing App. I have been using the app since 2020 and the app has worked seamlessly.
I actually use it in combination with the Bold Recurring Membership App - both apps have worked wonderfully. When I was first setting up the two apps I reached out to tech support and was happy with the quickness of the response. I really appreciated how they listened to me. Their response was tailored to my question - not a pat answer.
Recently I had some questions - again I got wonderful support. Chintak responded quickly and helped me achieve my goal. Go for it - you'll be glad you did.
It makes our day to hear the integration between Memberships and Custom Pricing is working so well for you. That's exactly what we strive to provide—helpful solutions for merchants like you. Thank you for your wonderful review, and thanks for choosing Bold!
I was having major problems with the app due to code created by third parties. They have really been very attentive to solve it. They have found the bug and fixed it.
Guys, I congratulate you!
La aplicación me ha dado varios problemas de configuración que han solucionado muy bien escribiendo a soporte. Por ahora muy bien.
¡Muchas gracias por tu amable comentario!
¡Estamos muy contentos de saber que nuestro equipo de soporte pudo ayudar! ¡Que tengan una maravillosa temporada navideña! ¡Gracias por elegir Bold!