Avis (1 075)

Note globale
4,4
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
29 avril 2020

I took help from customer support ,Aryan Sharma. He was very expert in solving my problem and made me happy with his service and support.

Treasure Duck
Inde
8 jours d’utilisation de l’application
23 septembre 2013

Just installed the app, best price I could find and it worked like a charm. Great app overall for all wholesaler!

CustomizeEliteSocks
États-Unis
5 jours d’utilisation de l’application
24 octobre 2016

Customer service was very quick to respond and assist with the app installation.

Teach Social Studies
États-Unis
7 jours d’utilisation de l’application
7 juillet 2021

I couldn't figure out how to adjust the minimum qty break of 1, got in touch and Harpreet managed to fix it in two minutes flat. He was really helpful and friendly and can only recommend their service.

BMWMerchandise
Royaume-Uni
7 jours d’utilisation de l’application
BOLD a répondu 9 juillet 2021

Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Harpreet. Appreciate the review. Thanks for choosing Bold.

29 mars 2019

This app has a lot of bugs. Even though I've already uninstalled it from my store, the discount is still applied in my store and I don't even know how to delete it.

Bearsumo
Viêt Nam
7 jours d’utilisation de l’application
BOLD a répondu 29 mars 2019

Hi there, thanks for the review. I just wanted to apologize that you ran into issues while using our app. We have gone ahead and removed all of the code from your store, so you should find that any of those discounts are now gone.

Please let us know if you have any further questions, comments or concerns. We are more than happy to assist.

10 février 2020

Thanks to Rajni, now my shop is perfect and works all good whit this fantastic App. Now my B2B clients see the correct price.

Penelope Milano
Italie
7 jours d’utilisation de l’application
19 février 2022

Buyer beware!!!! This app will screw your theme up permanently if you uninstall it. It leaves code throughout your theme and messes up future theme updates. They also don't give you support on the weekends so if they screw you over on a Friday or Thursday you're out of luck for at least a week. The actual app doesn't work well, to begin with, if you have people use discount codes it won't work with the custom pricing. Pretty awful development, worse support, and a major headache to part ways with them.

Aubergine Foods
Canada
7 jours d’utilisation de l’application
BOLD a répondu 23 février 2022

Thank you for taking the time to leave your feedback. We are very sorry to hear you had a frustrating experience with our app and support and we want to assure you that we take this very seriously. I can confirm a member of our team has reached out to you to help.

20 avril 2022

Bold's support team is amazing! I had a ton of difficult questions lined up and Chandan was able to take care of all them! There was no wait for help in Live chat and she helped me for almost half an hour. The level of service she provided gave me lots of confidence in Bold's apps as solutions to our team's needs.

Love in Faith
États-Unis
7 jours d’utilisation de l’application
25 septembre 2019

The app seemed pretty straightforward and it worked as expected, but I probably messed up at the initial setup process because some errors just had to pop up along the way. Fortunately, I came across Jennifer from the support team and she was SPLENDID! Just can't say enough great things about her. She escalated my concerns speedily which eventually led to a quick resolution. But aside from that, her interpersonal skills were impeccable. The customer service experience was a rarity in the best of ways. If it was possible to choose a chat personnel, I'd definitely default to Jennifer. lol But if everyone from Bold Apps were as marvelous as her, then that means all the best for people who support their apps. :)

Monkey Fist Survival
États-Unis
7 jours d’utilisation de l’application
BOLD a répondu 26 septembre 2019

Thank you so much for the kind words and the great review! Jennifer was so happy to read it; I'm so glad to hear that she was able to make your experience such a great one, and show you our world-class customer service. :)

Sorry to hear that you had some errors when first starting to use the app! It can definitely be difficult to get set up with a new app, but I'm glad that everything was sorted and is now working how you want it to!

Great use of your blog, by the way, and very cool survival kits. I'll definitely need to get one; it's not something I've thought about enough!

1 septembre 2016

We were very excited about trying this app, this Company seems to have a lot of apps with great ideas for Shopify but so far they don't actually all pan out as planned. The setup was difficult and we even paid for the install to be done for us. (which we are still waiting for that to be refunded since we were within the trial date) It never actually worked right with the settings we used and no one would get back to us, at one point we responded to their email about fixing the issues and our response we got from them was an email saying they hope our problem is solved because they closed our support ticket! How about asking or even checking to see if the issues were fixed first? Love the app ideas, highly advise you to invest in customer service reps to help you out.

Kendall Hartcraft
États-Unis
7 jours d’utilisation de l’application