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I was in trouble with the tags and the product pricing groups but Kelsey and Rahul were very helpful and I'm happy they solve all my problems!
I had a problem with the app where it was posting duplicate color swatches for the normal product listing and the alternative customer product listing. I contacted support and their support people did a great job of getting the issue to the developers who could resolve my problem. The developer did a great job and we are now fully functional. I was so impressed by the support as often when I make request of app owners to resolve our problems, we never hear back or it takes weeks to resolve. Not in this case. I was informed what was happening all through the process and the issue was expedited and taken care of as soon as possible. Great job Bold!!
Sukh did an awesome job helping me with adding members to an existing plan then requesting payment.
We're so glad to hear that Sukh was able to help you add customers to an existing plan you had set up using Bold Custom Pricing. Please let us know if we can help with anything else! :-)
The team at Bold are great! Quick to respond and help as needed. Excellent Customer Service and would recommend. Thanks to Taylor for his help today :)
It's really nice to handle the wholesalers and VIP customers. Especially to make different pricing tiers per each brand, type or collection.
Today I had an issue with the Custom Pricing App, in particular the Detailed Pricing page was not working for me the way that it had previously. I did an online chat with Simran and he was able to replicate my issue with the help of Guri and they fixed my problem in no time. I am now able to get on with my price changes and adding new product. Thank you so much, great work!
Hi there; I just wanted to apologize for the issue you ran into with detailed pricing! We're really happy to hear that our support team was able to resolve it for you quickly over chat, though. So glad you're able to continue making changes now, thank you for the kudos and your patience while we sorted it out!
I absolutely love your company's mission; your cause is very special.
This app definitely does everything described. This works great for our store because we have different pricing levels for different distributors and the Customer Pricing app let us set it up just like we wanted. Definitely recommended.
Aryan Sharma was the best customer service I have ever gotten. Patient and understanding! Thank you!
Excellent app - very easy to work with and intuitive. I was able to set up tier discounts and all the rest of the features with ease. The app works fast and helps us out a ton when it comes to our B2B needs.
Another note: The support team has been excellent and very accommodating even with specific requests. I must give a shout-out to Carter - he helped us all the way through the installation process and is always available and ready to help us with anything.
We use this product to give our customers discounts on our product, and it has been great with handling our method of doing discounts. When we ran into some issues with coding things for our site, Cody was quick to help us out!