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Our store has multiple Bold apps installed and I continue to be unhappy with both the apps and the service that I have received when looking for support with Bold apps. The apps are not intuitive and I constantly receive bad advice on how to do what should be simple tasks. During a recent chat with the support center, I tried to communicate my frustration with Bold to the staff member I was speaking with and felt that my concerns were blown off and I was being spoken to in a condescending manner. I am incredibly disappointed in the program and the service that I have received.
This app is easily the best qty price break app.
Customer service is perfect as well. Try it and youll be glad you did
Hi there! Thank you for leaving your review. I'm glad to hear that everything's going well - if you do ever come across any questions or concerns, please feel free to reach out to our support team for assistance; we'll be more than happy to help!
More powerful than I expected. It works fine for automatically allocating customers to discount groups based on spend or activity - which is what I was looking for. However, the auto-tagging also allows customer segregation without necessarily applying a discount which has been excellent for targeting emails. Definitely recommend it !
Awesome customer service! Having these guys build onto my wholesale store further with a custom app. Very happy and highly recommend them.
We needed to find a solution to our wholesale pricing dilemma and the Bold Apps Customer Pricing Application solved the problem! We contacted them first to make sure the app could support what we needed. They were very responsive and assured us that it could. We told them that we were not ‘liquid’ savvy and they offered to do the install for us for an extra $40. It was totally worth it! The app was installed within 24 hours (although they said it could be up to 3 days). After it was completed, the Bold Apps team sent us a video to show us how to test the app to make sure it worked properly. They also offered additional videos for set-up, etc. It was very easy and the app works perfectly!! We are more than pleased with Customer Pricing by Bold Apps and the customer service was amazing. Great response time and great follow-up. Very good experience for us!! Thanks, Bold Apps! - Gliders USA
This is working great!! we are using this APP everyday, and tech support is responding very quickly, and they have live chat support too.. Highly recommended..... by Gorilla Supply
Thanks very much for the review; we're glad you're loving Custom Pricing! We strive to provide the best support possible; please don't hesitate to reach out with any other questions or comments.
Great support. Parminder Was great helping me out on my problem. Can't wait for it to be fixed.
Fast, solid, knowledgeable support.
So far is amazing and the customer support is top notch. Want to play around with it a little more and will update.
Thanks for your review; we're happy our support gurus could help. Do let us know if you have any questions about the functionality of Custom Pricing and Quantity Breaks!
I like the use of your blog to provide further information about the nature of your products.
This app is great and the Bold folks are always really responsive whenever there is any issue. We use a number of their other apps too. Installation is a breeze especially with their help.