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Great App so far with great customer service. Mohit rocks!
I had some issues with this app after switching versions, but Chandan was awesome in helping me resolve them. The Bold support team worked extremely quickly to have the issues looked at and fixed. Overall we are happy with this app, but very happy with the people working behind the app.
Our team is always happy to help, that is what we are here for! We will be sure to pass along your kind words to Chandan and the team. This will surely make their day! Thanks for choosing Bold!
Excellent support and easy to use tool to enable us to customise our volume product pricing for certain specific products. Bold's full suite of customisable products are exceptionally useful to us as a business and a pleasure to work with.
We are so glad to hear you are happy with our support and features. Words like your help keep us motivated and let us know we are on the right track! Thanks so much for your wonderful review!
Great app that let's you create a wholesale side to your website very easily. Would recommend.
Now my boutiques buyers can place their wholesale orders with re-seller pricing anytime at their convenience in the same site where my retail customers come to shop for jewelry.
www.ceciliagonzales.com
Does exactly what it says and does it very well.
Great app with an excellent support team. We've been using it since 2015 to differentiate between our regular customers and our wine club customers and then offer wine club customers automatic discounts on wines when they log into their profiles, as well as exclusive products and/or offers which are only revealed and made shoppable to Wine Club customers on login.
We've had multiple situations where we needed to reach out to the support team to advise and/or assist us on customisations, custom/manual code installs or integrations with other apps, and each time the support team have been very responsive and helpful.
Most recently (March 2023), we've had excellent support from Chandan.
There are definitely some drawbacks for us to the app itself, as it tends to conflict with other apps we'd like to use. Our latest challenge is that we can only work with version 1 of the app due to our specific requirements - we want to be able to use discount codes in addition to group/membership pricing, which is not possible with V2 and V3 of the Custom Pricing app. Unfortunately, V1 does not integrate with Shopify 2.0 themes, so we cannot upgrade our current theme to a newer version at this stage.
It would also be great to have longer support 'office' hours to cater for all time zones. We are based in South Africa (CAT) and the Bold Support team is on CST (8-hour difference) so we only have limited overlapping work hours, which become problematic when custom work results in website downtime as it extends it unnecessarily, purely because the Bold team only work 9-5 in their time zone.
Nonetheless, the app works well for our current set up and the support team is great.
I do recommend Bold Customer Pricing.
It has helped us serve B2C and B2B in one single site. Different pricing strategies are different to manage and this app makes it easier.
Thank you so much for your kind review! It makes us so happy to design helpful solutions for businesses like yours. Thanks for choosing Bold!
Great application. Any lack of documentation was more than made up for by the stellar support team. They even got back to me on a Saturday! Friendly and knowledgeable, they knew the answers to my questions before I even knew what to ask! 10/10
They've made improvements over time that make this the best pricing tool on Shopify. So easy to use. Gets the job done. And extremely responsive support. I recommend you give them a try.
BOLD = AWESOME!
I own an E-Liquid Company, We sell retail and and wholesale from our site. We have a number of product and pricing variants. The Customer Pricing App from Bold has made my life so easy! At first I was overwhelmed with all the scary code. The helpful support team from BOLD made installation a breeze and guided me on the right track to getting it working right! Since then, I have been able to assign customer specific pricing for a number of our tiered accounts! The best part is my customers love how simple it is to order from us, which means they are more likely to order again! I could not of accomplished it without the amazing team from BOLD!