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Priyanka was super helpful in helping me turn off my subscription when I was having issues. Will definitely give it a try again once they have fixes to the issues I was having with the app.
Hello there; we're really glad to hear that Priyanka was able to help you out in getting the subscriptions turned off that you needed to. We're so sorry to hear that you ran into some issues with the app; we certainly hope we can get that resolved for you very soon.
Please don't hesitate to reach out if we can help with anything else in the meantime.
This app has enabled a whole new feature of our business - wholesale orders! There was a bit of a code issue at first, due to a liquid code change from another app, but the Bold team sorted it out very quickly and it's all working like a charm now. The sales from just this morning have already more than paid for the next few months of this app... I love it!
Great support and great product!
Naman strikes again! Great support, guys. The app is amazing. BUT the support (Thanks Naman!) is incredible. I will keep using all your apps, Custom Product will be the next one! Thanks, Naman! And all you from BOLD.
This app helped us to create wholesale pricing! Loved this app!
Excellent customer service. These guys have it down to a science.
I must start by saying their customer service is impeccable. The responses i received were quick and very plan to understand. Great app and great service.
Great app - and so is the customer service. Guri was exceptional in handling my questions and finding a solution quickly with no hassles. Thanks again GURI!
Cool app ! Haven't used a lot yet but so far it works well !
I did have some technical issues because I had too many different apps previously. This caused conflict with BOLD custom pricing, which was very annoying.
I contacted the support team many many many times and talked with Aryan, Kirtana, and Naman through live chat. Live chat was a very supportive tool to communicate with the team. They were always trying to solve the problems and make me comfortable.
It took a little while to solve the problem due to heavy queue. Overall, I am happy with the result and the hardworking support team!
Thanks, team! especially Aryan - I've been looking for you many times.