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Responsive customer support, does exactly what I need. I use it as a convenient way to create hidden products for wholesale customers (cartons, cases, etc.) and assign custom pricing groups to customers.
It seems like Shopify isn't setup perfectly on the back-end for hidden products, so there are a few minor issues:
1: I had them install it (an extra $40, IIRC). Usually I do it myself, but this one looked hard
2: If your website allows users to search by tag, some of the tags (particularly the HIDE tags) can show up in that list. AFAIK you can't fix this yourself, but the Bold Apps customer support can.
3: If you hide a lot of products it can create blank pages when browsing products. This is only an issue if you hide a lot of products, though. You can organize this by creating different collections, but it will always be a problem when browsing all products. Can create navigation issues for customers who are interested in your hidden products (such as wholesale customers who are buying cartons that you don't want shown to web retail customers).
Overall I like it, and it does everything I need. Not perfect, but definitely gets the job done.
Customer service was amazing. They responded and explained very detail. They sorted out my problem very effectively. Thank you so much!
Thank you for your wonderful review. We are so glad to provide the features and service you need. We are looking forward to watching your business grow with Bold!
Rajni via live chat helped us out tremendously! I would highly recommend this app if you need custom pricing for wholesale customer accounts.
Hey there, thank you for leaving us a review! We're so glad to hear that Rajni was able to assist you over live chat; it's great to hear that you're enjoying the app! Thank you for the recommendation. :-)
Great app and it's working perfectly. And when I had trouble setting it up Brenda really helped get it going for me.
Hey there, thank you so much for the kind review; we're so happy to hear that you're enjoying our Custom Pricing app and that Brenda was able to help you out when you ran into some trouble! Don't hesitate to reach out if you have any other questions or comments. :-)
Every time I contact Bold, I get almost immediate response via email and of course immediate response via chat. GURI assisted me multiple times with this app and Recurring Membership App. GURI is quick and knows what he is doing. Awesome App too...Thanks
Perfect for my clients B2B tiered pricing / bulk pricing needs. I had some issues during set up, but the technical support I got Guri and Challi was a big help.
Thank you for your review; we're happy to hear our combination of Custom Pricing and Quantity Breaks meets your business' and clients' needs. Please let us know if you have any further questions or comments, and we wish you the best of luck with the launch of your store!
brenda is top and i know what to say more but i kinda like bold they respond very fast and it feels good how they are concerned
Hi there, we'll be sure to share your kind words with Brenda! We definitely care about our merchants, and love to see them succeed; thanks so much for your kind words. Please let us know if you have any other questions or comments!
Also, your posture product looks great!
Epic thanks to Gursharandeep for solving and making sure all the problems are corrected. Now, the app's working as it suppose to be. Thank you for the personal help.
Guri was a great help in customer service today. I am still working on turning on the APP but I am pleased so far.
Priyanka and Kelsey were very helpful when I needed assistant on a couple different things! 5 Star service for sure!