Avis (1 075)

Note globale
4,4
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
27 février 2019

So far so good. We signed up for so we can offer our wholesale customers an easier invoice to read......handy customer service ...thanks for the install

Garden Beet
Australie
12 jours d’utilisation de l’application
17 novembre 2018

Thank you so much for this app
i'm using it and it is helpful.
i like it. and i recommend it for sure.

iCosmetrend Store
Maroc
12 jours d’utilisation de l’application
Modifié le 21 mars 2017

I have been trying to use this app for some time (I paid $500 extra for integrations with other Bold Apps). They keep making promises about how they will change the displayed prices etc. However, after waiting six months for the promised changes I give up. Bold wants your money but cannot follow through. I am out $500 plus countless hours and $50/month fee.

Basketsboards
Canada
11 mois d’utilisation de l’application
Modifié le 5 mars 2020

Rajni is the best! Great customer service! Quick live chat support and worked with me for over an hour to help get my customizations working. Love it!

Bindle Bottle
États-Unis
11 jours d’utilisation de l’application
Modifié le 15 mars 2017

Developers forgot to disclose this on their Frontpage:

--- THIS PRODUCT HAS BUGS ---
--- BUY AT YOUR OWN RISK ---
--- ALSO OUR SUPPORT SUCKS ---

I have had this app for a few months now and been paying for the premium version. I also have multiple other bold apps. So I'm a good paying customer and they make good money from me every month. Unfortunately the support is always wishy washy. There is never a fix to a problem, always just work arounds that make everything more complicated.

If you depend on proper inventory management then this app is simply a nightmare that will make you pull out your hair! Customers in my shop can purchase as "professionals" at discounted prices if they have been approved. However, every-time a professional buys on their account the stock changes completely arbitrarily. I would have 3 items left in stock and after the customer buys there would suddenly be -6. The numbers are always very random and always negative. This leads to many items being out of stock all the time, even though their is stock and it has lost me so much money. Customers see there is no stock, they leave the site and I lose the sale. With over 5000 items in my store it is impossible to check up on each item bought after every order to see if it hasn't gone from inventory of 2 to inventory of -11.

My developer and I have opened dialogue with bold to fix this issue, but they were just talking around the point that the stock issue is noted in their READ ME docs and cannot be fixed. However, the issue is much more "buggy" than what they describe there.

They have mentioned that there are innate limitations with the Shopify system and that’s what prevents the application from working correctly. However, it doesn’t seem that there is any effort on their part to work with the Shopify team to come to a satisfactory resolution, and I’m just expected to deal with this problem.

So how can they charge any money (50 USD per month!) for an application they know will never work properly?!

Naild Ink
Afrique du Sud
7 mois d’utilisation de l’application
9 novembre 2017

This app really does some awesome things. The better thing is, their support team are really helpful. Response fast and accurate solve the problems.

Road Twenty Two
États-Unis
11 jours d’utilisation de l’application
13 mars 2014

Our shop previously had to do wholesale customers on a case-by-case basis. This app should hopefully automate a lot of our high-volume customers who don't typically buy our highly customizable products.
Setup was quickly done by the Representative.
BEWARE that using this app will dramatically increase the number of Variants your product has, so if your product has a lot of variants to start, the app will break for that product.

Unkamen Supplies
États-Unis
11 jours d’utilisation de l’application
1 septembre 2023

Bold have been such a helpful company while getting our Wholesale website set up - particularly Aman in customer service who has gone above and beyond to ensure we have a website thats fully functional for our Wholesale customers needs.

Really impressed with this company.

NWT FM Solutions
Royaume-Uni
11 jours d’utilisation de l’application
BOLD a répondu 19 septembre 2023

We are thrilled to read your review! Thanks so much for taking the time to write in. We are so glad to hear of your wonderful experience with our specialist, Aman. We will be sure to pass along your kind words. Thanks for choosing Bold!

18 juin 2014

Very early days and still testing, but instructions for a new user like me where very clear. Does what I need it to do currently and would recommend if you, like us, have retail and wholesale customers.

Graduate Collection
Royaume-Uni
8 mois d’utilisation de l’application
8 août 2018

awesome support and setup , went above and beyond expectations

Ultra Dent Tools
États-Unis
11 jours d’utilisation de l’application